Accounts Receivable Specialist — Swift Payments & Reconciliation

GLS; Troy (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Suburban Automotive Service is seeking an Accounts Receivable Specialist to ensure customer payments are received promptly, applied correctly, and reflected in customer accounts to keep accounting records and cash flow accurate. The role starts at $22 per hour based on experience, with hours Monday through Friday 8am to 4:30pm.

A High School Diploma or GED and a valid driver’s license are required, along with strong communication and multitasking skills to manage payments, statements, and aging

Qualifications

• Valid driver’s license required.
• Excellent oral and written communication skills.
• Customer service oriented.
• Strong time management and multi-tasking abilities.
• Self-starter and reliable team player.
• Proficient with Microsoft Office, Excel, and Outlook.

Responsibilities

• Apply customer payments daily via check, ACH, or credit card.
• Answer requests for statements, invoices, and account questions via phone and email when requested.
• Follow up with customers weekly to collect past-due balances via email or phone.
• Communicate with TSMs/Sales Managers to collect A/R aging balances via email or phone.
• Reconcile payments to statements to determine which invoices are unpaid.
• Work with customer support to determine why invoices are unpaid and resolve those issues.
• Process weekly refund checks for credit balances on accounts.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Skills

Driver's license

Communication skills

Customer service

Time management

Multitasking

Self-starter

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Outlook

Job description

Suburban Automotive Service is seeking an Accounts Receivable Specialist to ensure customer payments are received promptly, applied correctly, and reflected in customer accounts to keep accounting records and cash flow accurate. The role starts at $22 per hour based on experience, with hours Monday through Friday 8am to 4:30pm.

A High School Diploma or GED and a valid driver’s license are required, along with strong communication and multitasking skills to manage payments, statements, and aging