Accounts Receivable Specialist — Solve & Optimize Payments

Innovative-Office-Solutions-LL; Sioux Falls (SD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO

401(k) match

Job summary

Innovative Office Solutions is seeking an Accounts Receivable Coordinator in Sioux Falls, SD. This full-time, non-exempt role reports to the Accounts Receivable Supervisor and focuses on collecting past-due balances and handling payment history while addressing customer requests.

The position requires strong customer service, organization, and confidentiality. Benefits include PTO and a 401(k) match for all full-time employees.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years of Accounts Receivable, collections, accounting, or related experience preferred.
• Proficiency with Microsoft Office products, particularly Excel, Outlook, and Word.

Responsibilities

• Manage collection efforts for complex and escalated customer accounts.
• Understand billing and reporting requirements; prepare specialty reports as needed.
• Monitor credit limits and holds; escalate when necessary.
• Research customer activity including orders, invoices, payments, credits, returns, POs and history.
• Assist with AR inbox and month-end responsibilities, ensure timely posting and statements.
• Provide W-9 forms and collect tax-exemption documentation.
• Maintain detailed account notes and correspondence.

Skills

Customer service

Deadline management

Attention to detail

Communication

Problem solving

Confidentiality

Team collaboration

Independent work

Education

High school diploma

Tools

Excel

Outlook

Word

Microsoft Office

Job description

Innovative Office Solutions is seeking an Accounts Receivable Coordinator in Sioux Falls, SD. This full-time, non-exempt role reports to the Accounts Receivable Supervisor and focuses on collecting past-due balances and handling payment history while addressing customer requests.

The position requires strong customer service, organization, and confidentiality. Benefits include PTO and a 401(k) match for all full-time employees.