Accounts Receivable Specialist (Remote)

Protective Life Corporation; Birmingham (AL); Remote; USD 41,000 - 48,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Mitarbeiter zur Anwendung von Zahlungseingängen in ihrem Geschäftsverwaltungssystem. Diese Rolle erfordert eine starke Kundenorientierung und Teamarbeit, um sicherzustellen, dass alle finanziellen Transaktionen korrekt verarbeitet werden. Die Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Ihre Fähigkeiten zur Kundenbetreuung und interpersonellen Kommunikation geschätzt werden. Das Unternehmen bietet umfassende Leistungen, um das Wohlbefinden seiner Mitarbeiter zu fördern, einschließlich Gesundheits-, Zahn- und Sehversicherung sowie Altersvorsorge. Wenn Sie ein Teamplayer sind, der in einem unterstützenden Umfeld arbeiten möchte, ist dies die perfekte Gelegenheit für Sie.

Benefits

Gesundheitsversicherung

Zahnversicherung

Sehversicherung

Elternzeit

401(k) Plan mit Unternehmensmatching

Bezahlte Freizeit

Mitarbeitervorteilsprogramm

Qualifications

• Mindestens ein bis zwei Jahre Erfahrung im Kundenservice.
• Starke Fähigkeiten in der interpersonellen Kommunikation erforderlich.

Responsibilities

• Überprüfung und Anwendung neuer Geschäftsmittel auf die Konten der Händler.
• Bereitstellung von telefonischer Unterstützung für eingehende Anrufe.

Skills

Kundenservice-Erfahrung

AS400 Administration

Microsoft Office Suite

Interpersonelle Kommunikationsfähigkeiten

Education

High School Diplom oder gleichwertig

Tools

AS400

Microsoft Office Suite

Job description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The position is responsible for the application of cash received into the business admin system for all lines of business.

Responsibilities:

1. Review and apply new business funds to the dealers’ accounts for all lines of business
2. Upload ACH payments daily
3. Research checks with no business or needing additional backup
4. Prepare check requests for returned premiums incorrectly sent to Protective
5. Provide phone support for incoming calls from external dealers/customers as well as internal customers
6. Respond timely to the team’s email queue
7. Review Debit/Credit report to ensure business is processed for cash received
8. Other duties as assigned

Knowledge/Experience/Education/Training: Skills essential for this position

• High School diploma or equivalent
• Minimum one to two years customer service experience
• Proficiency with AS400 administration systems; Microsoft Office Suite programs
• Strong interpersonal communication skills

Abilities:

• Must demonstrate a strong sense of teamwork
• Must be a team player willing to work with others
• Must be able to multi-task and prioritize assignments

Contact with others:

Must be able to communicate with internal and external customers professionally.

Salary range: $41,000 - $47,667 per year.

Protective’s targeted salary range for this position is $41,000 to $47,667. Actual salaries may vary depending on factors including but not limited to job location, skills, and experience. This range is part of Protective’s total compensation package and may include additional incentives based on performance.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with comprehensive health, dental, and vision insurance. We support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is supported with paid time off, parental leave, short-term disability, and a cultural observance day. Financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with company matching. Employees are encouraged to engage in ProHealth Rewards to improve wellbeing and earn cash rewards.

Eligibility for benefits may vary by position according to the company's plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application process due to a disability, please email [e-mail]. This information will be kept confidential and used solely to provide appropriate accommodations.

Please note this email is for accommodation requests only; general employment questions should not be sent through this channel.

We are proud to be an equal opportunity employer committed to diversity and inclusion.