Accounts Receivable Specialist — Onsite + Friday Remote

Emergent Software; Seattle (WA); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Emergent Software in Seattle, WA, is hiring an Accounts Receivable Specialist to support daily AR operations, customer account management, collections, and month-end close. This onsite role (M-F) includes occasional remote Fridays at the manager's discretion and requires authorization to work in the U.S.

without sponsorship. You will collaborate with internal teams and customers to resolve account issues, post payments, perform reconciliations, and help drive process improvements within a

Qualifications

• Previous Accounts Receivable experience in an accounting or finance environment.
• Strong Microsoft Excel skills and experience working with financial data and reconciliations.
• Exceptional attention to detail and strong analytical problem-solving abilities.
• Ability to prioritize competing deadlines and manage a high-volume workload.
• Self-motivated, organized, and proactive with a process-improvement mindset.
• Ability to adapt quickly to changing systems, processes, and business priorities.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Solid understanding of accounting principles and transaction accuracy.

Responsibilities

• Post and apply customer payments, deposits, credits, debits, refunds, and account adjustments.
• Review remittance information and research discrepancies to ensure timely and accurate payment application.
• Monitor customer accounts and aging reports, conduct collection activities, and communicate with customers regarding outstanding balances.
• Escalate delinquent accounts as needed and assist in resolving payment issues.
• Manage customer inquiries related to billing, payments, credits, and account activity.
• Process customer claims, returns, refunds, and credits in accordance with established procedures and timelines.
• Reconcile accounts receivable activity across multiple systems and platforms.
• Research discrepancies and post appropriate corrections and adjustments.
• Maintain accurate documentation and support records for all AR transactions.
• Ensure transactions are properly coded and recorded.
• Assist with invoice processing and customer communications.
• Ensure invoices are accurately recorded and delivered.
• Support month-end close activities by verifying AR transactions, processing credits and refunds, and maintaining required reporting documentation.
• Partner with Accounting, Sales, Customer Service, Warehouse, and other departments to resolve account issues and maintain accurate records.
• Provide backup support for Accounts Payable functions, including invoice processing, purchase order matching, payment processing, and vendor documentation.
• Identify and recommend improvements to processes, controls, reporting, and overall operational efficiency.

Skills

Attention to detail

Analytical problem-solving

Prioritization

Self-motivation

Organization

Communication

Team collaboration

Adaptability

Education

Associate or Bachelor's degree in Accounting/Finance

Tools

Microsoft Excel

Microsoft Dynamics GP

Job description

Emergent Software in Seattle, WA, is hiring an Accounts Receivable Specialist to support daily AR operations, customer account management, collections, and month-end close. This onsite role (M-F) includes occasional remote Fridays at the manager's discretion and requires authorization to work in the U.S.

without sponsorship. You will collaborate with internal teams and customers to resolve account issues, post payments, perform reconciliations, and help drive process improvements within a