Accounts Receivable Specialist: Impactful Collections & Resolution

Gordon-Flesc; Madison Heights (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Personal Time

Vacation Time

401(k) with company match

Wellness Program

Job summary

Gordon Flesch Company is seeking an AR/Collections professional in Michigan to manage aging reports, contact customers on overdue invoices, negotiate payment terms, and process electronic payments. You will work with the AR Management team to minimize risk and ensure accurate account records.

The role requires knowledge of credit and collection practices, strong communication, and the ability to handle multiple tasks with discretion.

Qualifications

• Knowledge of basic credit and collection practices and laws
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Ability to learn ERP and collection automation systems
• Excellent verbal and written communication
• Strong attention to detail and problem-solving
• Ability to handle multiple tasks and priorities
• Data accuracy and integrity when consolidating information
• Discretion, honesty and integrity; confidentiality
• Professional attitude and good interpersonal skills

Responsibilities

• Conduct general customer account maintenance by reviewing aging reports and tracking outstanding payment issues
• Research, analyze, and resolve outstanding accounts from customer inquiries
• Contact customers to collect on invoices due, exploring alternative solutions as needed
• Negotiate payment options and terms
• Process one-time or recurring electronic payments and set up payment methods
• Identify past due or slow-paying customers to minimize company risk
• Monitor pending service and supply orders related to past due accounts
• Resolve payment discrepancies and contact customers to close gaps
• Compile collection activity and AR status reports; participate in portfolio reviews

Job description

Gordon Flesch Company is seeking an AR/Collections professional in Michigan to manage aging reports, contact customers on overdue invoices, negotiate payment terms, and process electronic payments. You will work with the AR Management team to minimize risk and ensure accurate account records.

The role requires knowledge of credit and collection practices, strong communication, and the ability to handle multiple tasks with discretion.