Accounts Receivable Specialist: Collections & Reconciliation

Gordon Flesch Company; Madison (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Personal Time

Vacation Time

401(k) with Match

Wellness Program

Job summary

Gordon Flesch Company in Wisconsin is seeking an AR Specialist to maintain customer accounts, review aging reports, and collect on invoices. You will work with AR management to resolve disputes, negotiate terms, and process payments while ensuring accurate records.

Strong communication, attention to detail, and ability to learn ERP and collection systems are essential. This role offers comprehensive benefits and opportunities to contribute to a high-performing team.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic credit and collection practices and laws.
• Proficient with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to learn new ERP and collection automation systems.
• Excellent verbal and written communication.
• Strong attention to detail and problem-solving skills.
• Ability to handle multiple tasks and priorities.
• Ability to compare data from a variety of sources for accuracy and completeness.
• Ability to act with discretion, honesty and integrity; recognize need for confidentiality.
• Possess a professional attitude with an ability to interact well with others.

Responsibilities

• Maintain general customer accounts by reviewing aging reports and tracking payment issues.
• Investigate and resolve outstanding accounts from internal and external inquiries.
• Contact customers to collect on invoices currently due, negotiating terms as needed.
• Process electronic payments and set up payment methods in collection systems.
• Identify past due and slow-paying customers to minimize company risk.
• Monitor pending service and supply orders on past due accounts.
• Research payment discrepancies and contact customers to resolve.
• Prepare collection activity and AR status reports for portfolio reviews.
• Maintain AR files and log collection activity.
• Collaborate with AR team to identify best collection practices.
• Provide exceptional service to internal and external Gordon Flesch Company customers.

Skills

Customer service orientation

Verbal and written communication

Attention to detail

Discretion and integrity

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

ERP systems

Debt collection software

Job description

Gordon Flesch Company in Wisconsin is seeking an AR Specialist to maintain customer accounts, review aging reports, and collect on invoices. You will work with AR management to resolve disputes, negotiate terms, and process payments while ensuring accurate records.

Strong communication, attention to detail, and ability to learn ERP and collection systems are essential. This role offers comprehensive benefits and opportunities to contribute to a high-performing team.