Accounts Receivable Credit Analyst

Creative Solutions Services, LLC; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Creative Solutions Services, LLC in Grand Rapids, MI is seeking an Accounts Receivable Credit Analyst to support customer accounts, collections, credit analysis, and cash flow management.

The ideal candidate has 3+ years of high-volume AR or finance experience, and is comfortable with ERP systems such as Oracle, SAP, or NetSuite.

Strong analytical and communication skills are essential to manage multiple priorities and collaborate with Sales and Customer Service.

Qualifications

• 3+ years of high-volume AR or Finance experience.
• Experience with ERP systems such as Oracle, SAP, NetSuite.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills and ability to manage multiple priorities.

Responsibilities

• Manage assigned customer accounts and monitor aging balances to keep accounts current.
• Follow up on past-due invoices and resolve payment issues, discrepancies, deductions, and short payments.
• Monitor customer accounts and portals to identify potential issues before invoices become overdue.
• Manage customer credit holds, including adding and removing holds as appropriate.
• Partner with Sales and Customer Service to resolve account and payment issues.
• Escalate collection concerns to management when necessary.
• Provide invoices, credit memos, statements, and account information to customers.
• Analyze credit data, payment history, and financial statements to assess customer credit risk.
• Prepare AR, credit, and collections reports and support audits as needed.
• Maintain accurate customer records and meet established department goals and deadlines.

Skills

Accounts Receivable

Credit analysis

Collections

Finance experience

Education

High School Diploma or GED

Tools

Oracle

SAP

NetSuite

Job description

Accounts Receivable Credit Analyst

Location: Grand Rapids, MI, 49505
Employment Type: Full-Time
Department: Finance

Position Overview

We are seeking a detail-oriented Accounts Receivable Credit Analyst to support customer accounts, collections, credit analysis, and cash flow management. The ideal candidate will have 3+ years of high-volume AR or Finance experience and be comfortable working with customers, internal teams, and ERP systems.

Key Responsibilities

• Manage assigned customer accounts and monitor aging balances to keep accounts current.
• Follow up on past-due invoices and resolve payment issues, discrepancies, deductions, and short payments.
• Monitor customer accounts and portals to identify potential issues before invoices become overdue.
• Manage customer credit holds, including adding and removing holds as appropriate.
• Partner with Sales and Customer Service to resolve account and payment issues.
• Escalate collection concerns to management when necessary.
• Provide invoices, credit memos, statements, and account information to customers.
• Analyze credit data, payment history, and financial statements to assess customer credit risk.
• Prepare AR, credit, and collections reports and support audits as needed.
• Maintain accurate customer records and meet established department goals and deadlines.

Qualifications

• 3+ years of high-volume Accounts Receivable, Credit, Collections, or Finance experience.
• High School Diploma or GED required.
• Experience with ERP systems such as Oracle, SAP, NetSuite, or similar.
• Intermediate Microsoft Office/Excel skills.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills and ability to manage multiple priorities.

Preferred

• B2B AR/Collections experience
• Manufacturing or distribution industry experience
• Credit risk or financial statement analysis experience
• Experience with deductions, disputes, and credit holds