Accounts Receivable Collections Specialist

appliedinnovation; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-term disability

401(k) with company match

Onsite fitness center

Job summary

Applied Innovation is seeking an Accounts Receivable Administrator – Collections to manage customer accounts, perform collection activities, and support accurate payment processing. The role emphasizes strong communication, attention to detail, and building positive client relationships in a timely manner.

The position reports to the Director of Accounting and is based at our Grand Rapids headquarters. Onsite hours are Monday–Friday, 8:00 AM–5:00 PM, with benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Accounting, Finance, or Business preferred.
• 1–3 years in accounts receivable, collections, billing, or related accounting role preferred.
• Experience with accounting software or ERP systems (E-Auto preferred).

Responsibilities

• Monitor and follow up on past-due invoices to collect payments.
• Process and apply payments, reconcile to invoices, and resolve discrepancies.
• Respond to customer inquiries regarding invoices and balances.
• Prepare AR aging reports and assist month-end close.
• Ensure compliance with policies and aid process improvements.

Skills

Detail orientation

Communication skills

Organization & time management

Independence & collaboration

Excel proficiency

Customer-focused approach

Education

High school diploma or equivalent

Associate degree in Accounting/Finance/Business

Tools

E-Auto ERP

Microsoft Office

Job description

Applied Innovation is seeking an Accounts Receivable Administrator – Collections to manage customer accounts, perform collection activities, and support accurate payment processing. The role emphasizes strong communication, attention to detail, and building positive client relationships in a timely manner.

The position reports to the Director of Accounting and is based at our Grand Rapids headquarters. Onsite hours are Monday–Friday, 8:00 AM–5:00 PM, with benefits and growth opportunities.