Accounts Receivable Specialist – HOA & Property Mgmt

Ghertner & Company; Nashville (TN); On-site; USD 48,000 - 64,000; Full time

Job summary

Ghertner & Company is seeking an Accounts Receivable Coordinator to process daily lockbox batches, apply payments to owner accounts, and handle returns or adjustments to keep owner ledgers accurate. The role requires in-office work and close collaboration with the Receivable team to respond to owner billing inquiries promptly.

You will monitor checks, process account changes, apply bank fees, and assist with delinquent accounts and payment plans.

Qualifications

• 2+ years bookkeeping or accounts receivable experience.
• Experience in HOA or Property Management industry is a plus.
• Knowledge of accounting principles, practices, and procedures.

Responsibilities

• Daily processing of lockbox batches from payment processors to owner accounts.
• Monitor and scan checks received in the office and handle accordingly on receipt.
• Process homeowner linked account requests and process accordingly.
• Apply any bank fees and communicate charges to owners; remove from ACH/eChecks when bounced.
• Research and apply refunds for owner accounts; process owner account adjustments.
• Respond to overflow of daily homeowner billing inquiries within one day.
• Assist with processing and updating delinquent accounts or payment plans; lien letters as needed.
• Follow up, collect and allocate any payments or partial payments received.
• Attend and participate in departmental functions (e.g., meetings, trainings).
• Other accounting duties as assigned.

Skills

Accounts receivable

Bookkeeping

Communication skills

Organizational skills

Deadline-oriented

Tools

Microsoft Office

Job description

Ghertner & Company is seeking an Accounts Receivable Coordinator to process daily lockbox batches, apply payments to owner accounts, and handle returns or adjustments to keep owner ledgers accurate. The role requires in-office work and close collaboration with the Receivable team to respond to owner billing inquiries promptly.

You will monitor checks, process account changes, apply bank fees, and assist with delinquent accounts and payment plans.