Accounts Receivable Coordinator

Ghertner & Company; Nashville (TN); Sur place; USD 48 000 - 64 000; Plein temps

Résumé du poste

Ghertner & Company is seeking an Accounts Receivable Coordinator to process daily lockbox batches, apply payments to owner accounts, and handle returns or adjustments to keep owner ledgers accurate. The role requires in-office work and close collaboration with the Receivable team to respond to owner billing inquiries promptly.

You will monitor checks, process account changes, apply bank fees, and assist with delinquent accounts and payment plans.

Qualifications

• 2+ years bookkeeping or accounts receivable experience.
• Experience in HOA or Property Management industry is a plus.
• Knowledge of accounting principles, practices, and procedures.

Responsabilités

• Daily processing of lockbox batches from payment processors to owner accounts.
• Monitor and scan checks received in the office and handle accordingly on receipt.
• Process homeowner linked account requests and process accordingly.
• Apply any bank fees and communicate charges to owners; remove from ACH/eChecks when bounced.
• Research and apply refunds for owner accounts; process owner account adjustments.
• Respond to overflow of daily homeowner billing inquiries within one day.
• Assist with processing and updating delinquent accounts or payment plans; lien letters as needed.
• Follow up, collect and allocate any payments or partial payments received.
• Attend and participate in departmental functions (e.g., meetings, trainings).
• Other accounting duties as assigned.

Connaissances

Accounts receivable

Bookkeeping

Communication skills

Organizational skills

Deadline-oriented

Outils

Microsoft Office

Description du poste

Position Purpose

The Accounts Receivable (AR) Coordinator will be responsible for processing daily lockbox batches from payment processors in the system to owner accounts. The AR Coordinator works to process any payments and checks timely as well as process any returns or adjustments timely to maintain accurate owner ledgers. This position works closely with other members of the Receivable team to ensure timely response to owner billing inquiries and makes appropriate adjustments and maintains impeccable records. This position reports directly to the Receivables Supervisor and requires in office work.

Key Responsibilities and Accountabilities

• Daily processing of lockbox batch from payment processors to owner accounts on the day of receipt.
• Monitor and scan in checks received in the office including homeowner payments (blocked and active), miscellaneous, and bankruptcy checks and handle accordingly on the day of receipt.
• Process homeowner linked account requests and process accordingly.
• Apply any bank associated fees and communicate charges to owners accordingly. Remove owners from ACH/eChecks when the account is bounced.
• Research and accurately apply refunds upon request for owner accounts.
• Accurately and timely process homeowner account adjustments, and escalating requests based on specific requirements.
• Respond to overflow of daily homeowner billing requests and inquiries within one day of receipt.
• Assist as needed for processing and updating delinquent accounts or requests for payment plans, and lien letters.
• Follow up, collection and allocation of any payments or partial payments received
• Attend and actively participate in all departmental functions (e.g., monthly meeting, training, etc.)
• Other accounting duties as assigned.

Requirements

Knowledge & Skill Requirements

• 2+ years bookkeeping or accounts receivable experience
• Experience is HOA or Property Management industry a plus
• Knowledge of accounting principles, practices, and procedures
• Knowledge of Microsoft Office Products (Word, Excel) at a proficient level
• Professional communication skills to include phone, interpersonal, written, verbal, etc.
• Ability to meet deadlines, self-motivated, team player
• Investigative and research skills
• Strong organizational skills