Accounts Receivable Specialist: Growth & KPI Impact

Vertex; Buffalo (NY); Hybrid; USD 37,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) plan with matching

Flexible Spending Accounts

Employee Assistance Program

Paid time off

Job summary

Vertex is seeking an Accounts Receivable Specialist in Buffalo, NY to manage collections, maintain client relationships, and report KPI metrics. You will analyze DSO, prepare AR reports, and negotiate payment plans while collaborating with project teams and leadership to optimize cash flow and billing accuracy.

Ideal candidates have a Bachelor’s degree with 2+ years of related experience (or an advanced degree), strong negotiation and communication skills, and proficiency with MS Office 365 and

Qualifications

• Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or 5 years of related work experience and no degree.
• Strong negotiating skills while maintaining composure and patience; Familiar with the FDCPA and other debt collection laws
• Ability to research, retrieve, prepare, and analyze data from accounting software
• Excellent leadership and organizational skills
• Excellent analytical and problem-solving skills with strong attention to detail
• Self-motivated and able to work effectively and accurately with minimal oversight
• Excellent written, verbal, and interpersonal communication skills
• Working knowledge of standard software packages (MS Office 365), includingAdobe Acrobat

Responsibilities

• Monitor Vertex accounts receivable and identify past due accounts for collections.
• Prepare and submit AR reports including DSO and KPI tracking.
• Contact overdue customers and negotiate payment plans.
• Use credit bureau data and web research to locate delinquent customers.
• Maintain records of contacts and activity in the accounting system.
• Collaborate with Project Managers and Vertex staff on collection efforts.
• Monitor progress of DSO against targets and industry standards.
• Support data tracking such as utilization and deadlines for leadership.
• Travel as necessary to support client and team needs.
• Ensure quality control of service delivery and escalate issues as needed.

Skills

Negotiation

FDCPA knowledge

Data analysis

Leadership

Communication

Attention to detail

MS Office 365

Adobe Acrobat

Education

Bachelor's degree

Advanced degree

Tools

MS Office 365

Adobe Acrobat

Job description

Vertex is seeking an Accounts Receivable Specialist in Buffalo, NY to manage collections, maintain client relationships, and report KPI metrics. You will analyze DSO, prepare AR reports, and negotiate payment plans while collaborating with project teams and leadership to optimize cash flow and billing accuracy.

Ideal candidates have a Bachelor’s degree with 2+ years of related experience (or an advanced degree), strong negotiation and communication skills, and proficiency with MS Office 365 and