Accounts Receivable Specialist — Cash Apps & Collections

Ace Hardware; Cumming (GA); On-site; USD 48,000 - 65,000; Full time

Job summary

Ace Hardware is seeking an Accounts Receivable Specialist to manage cash applications, collections, and AR email management for a busy retail environment. You will apply customer payments, monitor aging, follow up on past-due accounts, and support accurate account balances.

Ideal candidates have 2+ years AR experience, strong Excel skills, and familiarity with Epicor ERP. This role emphasizes customer service, issue resolution, and collaboration with store managers to keep payment workflows on

Qualifications

• 2+ years of Accounts Receivable experience.
• Strong cash-application experience in a high-volume environment.
• Experience in collections and customer account management.
• Proficiency with Microsoft Excel and Microsoft Office; strong written and verbal communication skills.

Responsibilities

• Apply customer payments including ACH, wire, lockbox, card, and checks.
• Research and resolve unapplied cash, short pays, deductions, and payment discrepancies.
• Reconcile customer accounts and maintain accurate balances.
• Monitor aging reports and proactively follow up on past-due accounts; conduct collection calls and emails.
• Manage AR email inbox and respond to invoice, payment, and balance inquiries; coordinate with internal departments.
• Investigate billing disputes and work with Store managers to resolve payment issues.
• Ad hoc reporting as needed.

Skills

Cash application

Collections

Accounts Receivable

Microsoft Excel

Microsoft Office

Written and Verbal Communication

Tools

Epicor ERP

Job description

Ace Hardware is seeking an Accounts Receivable Specialist to manage cash applications, collections, and AR email management for a busy retail environment. You will apply customer payments, monitor aging, follow up on past-due accounts, and support accurate account balances.

Ideal candidates have 2+ years AR experience, strong Excel skills, and familiarity with Epicor ERP. This role emphasizes customer service, issue resolution, and collaboration with store managers to keep payment workflows on