Accounts Receivable Specialist: Cash Applications & Collections

Workstream; Cumming (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Ace Hardware is seeking an Accounts Receivable Specialist to manage cash applications, collections, and AR inquiries with a customer-focused approach. Experience with Epicor ERP is a plus, and the role supports store operations and community service initiatives.

You will handle high-volume cash postings, investigate discrepancies, and maintain accurate customer balances while providing timely responses to inquiries and collaborating across teams.

Qualifications

• 2+ years of Accounts Receivable experience.
• Strong cash application experience in a high-volume environment.
• Collections experience and customer account management skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Excellent written and verbal communication skills.
• Epicor ERP experience preferred.

Responsibilities

• Accurately apply customer payments including ACH, wire transfers, lockbox, credit cards, and checks.
• Research and resolve unapplied cash, short pays, deductions, and payment discrepancies.
• Reconcile customer accounts and maintain accurate balances.
• Monitor aging reports and proactively follow up on past-due accounts.
• Manage the AR shared mailbox and respond to invoices, statements, payments, and balances.
• Investigate billing disputes and coordinate with store managers to resolve payment issues.

Job description

Ace Hardware is seeking an Accounts Receivable Specialist to manage cash applications, collections, and AR inquiries with a customer-focused approach. Experience with Epicor ERP is a plus, and the role supports store operations and community service initiatives.

You will handle high-volume cash postings, investigate discrepancies, and maintain accurate customer balances while providing timely responses to inquiries and collaborating across teams.