Accounts Receivable Specialist

Helpful Hardware Company LLC; Cumming (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

Helpful Hardware Company LLC is seeking a detail-oriented Accounts Receivable Specialist in Cumming, GA. The role focuses on cash applications, collections, AR email management, and customer account support to ensure accurate and timely payments.

Ideal candidates have 2+ years AR experience, strong cash application skills, and proficiency with Excel. ERP experience (Epicor) is a plus, with excellent communication in managing inquiries and resolving billing issues.

Qualifications

• 2+ years of Accounts Receivable experience.
• Strong cash application experience in a high-volume environment.
• Collections experience and customer account management skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Excellent written and verbal communication skills.

Responsibilities

• Cash Applications (Primary Responsibility): Accurately apply customer payments including ACH, wire transfers, lockbox, credit cards, and checks.
• Collections & Accounts Receivable: Monitor aging reports and follow up on past-due accounts; conduct collection calls and emails; send statements on the 25th of each month.
• AR Email Management: Manage the Accounts Receivable shared mailbox; respond to inquiries related to invoices, statements, payments, and balances.
• Customer Service & Issue Resolution: Investigate billing disputes; work with Store managers to resolve issues; maintain customer relationships; ad hoc reporting.

Skills

Cash application

Accounts receivable

Collections

Customer service

Excel

Communication

Tools

Epicor ERP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Specialist

Full Time Professional Cumming, GA, US

9 days ago Requisition ID: 1073

Accounts Receivable Specialist

Position Summary

Helpful Hardware Company is seeking a detail-oriented and customer-focused Accounts Receivable Specialist. This role is primarily responsible for cash applications, collections, accounts receivable for email management, and customer account support. Experience with Epicor ERP is a plus.

Key Responsibilities

Cash Applications (Primary Responsibility)

• Accurately apply customer payments including ACH, wire transfers, lockbox, credit cards, and checks.
• Research and resolve unapplied cash, short pays, deductions, and payment discrepancies.
• Reconcile customer accounts and maintain accurate balances.

Collections & Accounts Receivable

• Monitor aging reports and proactively follow up on past-due accounts.
• Conduct collection calls and email correspondence to collect outstanding balances.
• Send out statements on the 25th day of each month (email/print) to customers.

AR Email Management

• Manage the Accounts Receivable shared mailbox.
• Respond promptly to inquiries related to invoices, statements, payments, and account balances.
• Coordinate with internal departments to ensure timely resolution of customer requests.

Customer Service & Issue Resolution

• Investigate billing disputes and customer concerns.
• Work with Store managers to resolve issues impacting payment.
• Maintain strong customer relationships while supporting company collection goals.
• Ad hoc reporting as needed.

Qualifications

• 2+ years of Accounts Receivable experience.
• Strong cash application experience in a high-volume environment (required).
• Collections experience and customer account management skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Excellent written and verbal communication skills.