Accounts Receivable & Collections Specialist

Ace Relocation Systems, Inc. in; San Diego (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Ace Relocation Systems, Inc. is seeking an Accounts Receivable Specialist (Administrative) to perform a wide range of AR duties and support the billing process. This role involves contacting customers, resolving billing discrepancies, and negotiating repayment plans with guidance from management.

Candidates should have at least 2 years in collections and cash posting, a bachelor’s degree or equivalent, and proficiency with Microsoft Office and accounting systems such as Great Plains.

Qualifications

• 2+ years business and consumer collections.
• 2+ years' experience with cash receipt posting.
• Bachelor's degree or equivalent work experience.
• Proficient in Microsoft Office Suite and related accounting tools.

Responsibilities

• Contact customers by telephone and email to determine reasons for overdue payments.
• Communicate with clients about billing discrepancies and questions.
• Confer with billing department on customer disputes and billing adjustments.
• Arrange for debt repayment or establish repayment plan, based on customers' financial situations.
• Monitor accounts receivable reports.
• Record information about financial status of customers and status of collection efforts using memo notes and updating notes on reports.
• Trace delinquent customers to new addresses by online searches using various websites.
• Negotiate credit extensions, when necessary, after review with manager and approval from CFO.
• Auditing Accounts Receivable Records as needed.
• Create customer ID numbers.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.

Skills

Collections

Cash receipts

Communication

Analytical skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Microsoft Teams

Great Plains

MoverSuite

Job description

Ace Relocation Systems, Inc. is seeking an Accounts Receivable Specialist (Administrative) to perform a wide range of AR duties and support the billing process. This role involves contacting customers, resolving billing discrepancies, and negotiating repayment plans with guidance from management.

Candidates should have at least 2 years in collections and cash posting, a bachelor’s degree or equivalent, and proficiency with Microsoft Office and accounting systems such as Great Plains.