Accounts Receivable Specialist

Service Express; Grand Rapids (MI); Hybrid; USD 34,440 - 44,083; Full time

Benefits offered by this job

Workplace flexibility

Health insurance starts on day one

Paid volunteer hours

Birthday off

401k match

Job summary

A leading company in the service industry seeks an Accounts Receivable Specialist in Grand Rapids, MI. This role emphasizes managing collections, maintaining customer relationships, and providing exceptional service. Ideal candidates should have 3-5 years of relevant experience and strong communication skills. The position offers workplace flexibility and competitive compensation ranging from $25 to $32 per hour.

Qualifications

• 3-5 years experience in collections required.
• Strong oral and written communication skills needed.
• Exceptional time management skills in a changing environment.

Responsibilities

• Manage and monitor a portfolio of Accounts Receivable customers.
• Consult with billing and sales on invoice changes.
• Maintain accurate records and reporting on collections activity.

Skills

Collection experience

Relationship building

Time management

Oral communication

Written communication

Analytical skills

Organizational skills

Proficiency in Microsoft Office Suite

Education

3-5 years experience in collections

Tools

Microsoft Dynamics

Great Plains

Job description

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At Service Express, we believe that great work starts with great people! We are looking for anAccounts Receivable specialist to join our team!

The Accounts Receivable Specialist is responsible for collection of invoices within portfolio of accounts, resolve invoice/payment discrepancies that may arise, ensuring that delinquent accounts are collected in a timely manner, and apply strategies that will optimize cash flow. This individual will need to provide outstanding customer service and build partnerships with both internal and external customers.

Here's what this position is all about...

Account Delinquency and Reconciliation Management

• Responsible for managing/monitoring a portfolio of Accounts Receivable customers/accounts.
• A collections focused role
• Review aging of accounts within portfolio to determine collection efforts required as well as timely collections of accounts receivable.
• Work in a team environment that promotes collaboration, effective approaches to reach goals, and respectful of others’ idea/opinions, all of which will provide an environment of exceptional results.
• Maintain integrity, respect and excellent customer service with internal/external customers through verbal and written communication.
• Maintain open communication with sales/management regarding accounts that are past due.
• Maintain accurate records and reporting on collections activity.
• Take proactive measures to encourage customers to pay timely based on their payment terms to minimize bad debt exposure.
• Consult with billing/sales if changes need to be made to invoice(s).

Desired Skills & Experience:

• 3-5 years experience in collections
• Good relationship building skills
• Exceptional time management skills and ability to adapt within a rapidly changing environment
• Strong oral and written communication skills
• Effective analytical and strategic thinking skills, including a pragmatic approach to solving problems
• Proven organizational skills including a commitment to best practices and high standards of performance
• Proficient in Microsoft Office Suite, Microsoft Dynamics, and Great Plains

We offer you:

• Workplace flexibility that empowers our employees
• “Hire the Will and Train the Skill” culture with an effective field service training program
• Access to best-in-class support teams within our service-oriented company
• Personal growth and advancement opportunities
• Paid volunteer hours and birthday off
• Several health insurance offerings that start on day one
• Company 401k match
• HYBRID working - onsite 3 days a week
• Monday - Friday 8am - 5pm
• Overtime opportunities
• Pay range from $25-$32/hr based on experience

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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