Accounts Receivable Specialist

Great Lakes South Town; Glendale Heights (IL); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental Benefits

Life Insurance

PTO

401k & Company Match

Town Shares program

Job summary

RES-G in Glendale Heights, IL seeks an Accounts Receivable Specialist to manage a portfolio of customer accounts and pursue timely payments while preserving strong relationships. 100% on-site during training, then a hybrid schedule (3 days in office, 2 days remote).

Key duties include contacting customers on past-due balances, negotiating plans, reconciling AR, and collaborating with internal teams to improve collection outcomes.

Qualifications

• 2–5 years of AR, collections, or customer-facing experience.
• Experience with outbound calls and high-volume accounts.
• Strong customer service, communication, and organizational skills.
• Self-motivated and comfortable in a fast-paced environment.
• AR reconciliation experience is a plus, ERP familiarity helpful.

Responsibilities

• Contact customers by phone and email regarding past-due balances.
• Make outbound collection calls and negotiate payment plans.
• Research billing issues and reconcile AR accounts.
• Maintain accurate customer account information.
• Partner with internal teams on collection strategies.
• Meet AR goals, including call volume and aging targets.

Skills

AR experience

Outbound calls

Customer service

Communication

Organizational skills

Self-motivated

ERP experience

Tools

Global Edge ERP

Job description

Accounts Receivable Specialist

The Accounts Receivable Specialist manages a portfolio of customer accounts, follows up on past-due balances, resolves billing issues, and helps ensure timely payment while maintaining strong customer relationships.

Monday- Friday, 8:00 am-5:00 pm

Starting $25.00 based on experience

This position is 100% on-site during training. After training, it transitions to a hybrid schedule — 3 days in the office and 2 days remote.

What You’ll Do

• Contact customers by phone and email regarding past-due balances.
• Make outbound collection calls and negotiate payment plans when needed.
• Research billing issues and reconcile AR accounts.
• Maintain accurate customer account information.
• Partner with internal teams on collection strategies.
• Meet AR goals, including call volume and aging targets.

What We’re Looking For

• 2–5 years of AR, collections, or customer-facing experience.
• Experience with outbound calls and high-volume accounts.
• Strong customer service, communication, and organizational skills.
• Self-motivated and comfortable in a fast-paced environment.
• AR reconciliation experience preferred.
• ERP experience, including Global Edge, is a plus.

Benefits of Joining Our Team

• Medical and Dental Benefits
• Life Insurance
• PTO
• 401k & Company Match
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

About RES-G

RES-G is a one-stop shop for the commercial foodservice industry, providing equipment service, parts, support, and distribution to keep our customers up and running.

RES-G Group is an equal-opportunity employer.

RES-G is a division of Unlimited Service Group.