Accounts Receivable Specialist

Northwest Kidney Centers; Glendale Heights (IL); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental Benefits

Life Insurance

PTO

401k & Company Match

Town Shares program

Job summary

RES-G is seeking an Accounts Receivable Specialist to manage a portfolio of customer accounts, pursue past-due balances, and resolve billing issues. The role emphasizes strong customer relationships and timely payments, with on-site training followed by a hybrid schedule (3 days in office, 2 days remote).

Responsibilities include outreach to customers, negotiating payment plans, AR reconciliation, and collaboration with internal teams to meet aging targets and AR goals.

Qualifications

• 2–5 years of AR, collections, or customer-facing experience.
• Experience with outbound calls and high-volume accounts.
• Strong customer service, communication, and organizational skills.
• Self-motivated and comfortable in a fast-paced environment.
• AR reconciliation experience preferred.
• ERP experience, including Global Edge, is a plus.

Responsibilities

• Contact customers by phone and email regarding past-due balances.
• Make outbound collection calls and negotiate payment plans when needed.
• Research billing issues and reconcile AR accounts.
• Maintain accurate customer account information.
• Partner with internal teams on collection strategies.
• Meet AR goals, including call volume and aging targets.

Skills

AR experience

Customer service

Communication

Organizational skills

Tools

Global Edge ERP

Job description

Accounts Receivable Specialist

The Accounts Receivable Specialist manages a portfolio of customer accounts, follows up on past-due balances, resolves billing issues, and helps ensure timely payment while maintaining strong customer relationships.

Monday- Friday, 8:00 am-5:00 pm

Starting $25.00 based on experience

This position is 100% on-site during training. After training, it transitions to a hybrid schedule — 3 days in the office and 2 days remote.

What You’ll Do

• Contact customers by phone and email regarding past-due balances.
• Make outbound collection calls and negotiate payment plans when needed.
• Research billing issues and reconcile AR accounts.
• Maintain accurate customer account information.
• Partner with internal teams on collection strategies.
• Meet AR goals, including call volume and aging targets.

What We’re Looking For

• 2–5 years of AR, collections, or customer-facing experience.
• Experience with outbound calls and high-volume accounts.
• Strong customer service, communication, and organizational skills.
• Self-motivated and comfortable in a fast-paced environment.
• AR reconciliation experience preferred.
• ERP experience, including Global Edge, is a plus.

Benefits of Joining Our Team

• Medical and Dental Benefits
• Life Insurance
• PTO
• 401k & Company Match
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

About RES-G

RES-G is a one-stop shop for the commercial foodservice industry, providing equipment service, parts, support, and distribution to keep our customers up and running.

RES-G Group is an equal-opportunity employer.

RES-G is a division of Unlimited Service Group.