ACCOUNTS RECEIVABLE SPECIALIST

Milner, Inc.; Deerfield Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Milner, Inc. is seeking an Accounts Receivable Specialist in Deerfield Beach, FL to manage customer accounts and drive timely collections. The role emphasizes accurate posting of payments, customer service, and collaboration with the Corp department.

Responsibilities include daily collections, aging reduction, and negotiation of payment plans while maintaining professional relationships with customers and internal teams.

Qualifications

• High school diploma required.
• At least 1 year experience in cash application and customer accounts.
• Proficient in Excel and data entry.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks with interruptions.
• Ability to negotiate payment arrangements.

Responsibilities

• Accurately apply payments to customer accounts (checks, wires, and credit cards).
• Manage assigned portfolio of customer accounts to ensure timely payment of invoices.
• Perform daily outbound collection calls and email follow-ups.
• Reduce aging balances, specifically targeting 30/60/90+ day accounts.
• Negotiate payment arrangements and follow through on commitments.
• Document all collection activity in E-Automate or CRM system.
• Identify high-risk accounts and elevate as needed.
• Recommend accounts for credit hold or third-party collections.
• Deliver a high level of customer service across billing, service, and contacts.

Skills

Cash application

Customer accounts

Excel

Billing

Collections

Education

High school diploma

Tools

E-Automate

CRM

Job description

Description

Job Title: Accounts Receivable Specialist

Branch: 999

Department: Corp

Reports to (Title): Accounts Receivable Manager

Date: 07/07/2026

BASIC FUNCTION

The Accounts Receivables Specialist is responsible for managing customer accounts, ensuring timely collections, and delivering a high level of customer service across billing, service, and contract-related inquiries. This role plays a critical function in maintaining cash flow, reducing aging receivables, and strengthening customer relationships within a fast-paced copier dealership environment.

WORK PERFORMED

• Accurately apply payments to customer accounts (checks, wires, and credit cards).
• Manage assigned portfolio of customer accounts to ensure timely payment of invoices.
• Perform daily outbound collection calls and email follow-ups.
• Reduce aging balances, specifically targeting 30/60/90+ day accounts.
• Negotiate payment arrangements and follow through on commitments.
• Document all collection activity in E-Automate or CRM system.
• Identify high-risk accounts and elevate as needed.
• Recommend accounts for credit hold or third-party collections.
• Deliver a high level of customer service across billing, service, and contacts.
• Perform other duties as required.

EDUCATION REQUIREMENTS

• Requires high school diploma.

EXPERIENCE REQUIREMENTS

A minimum of 1 year experience in cash application, customer account management, involving advanced recordkeeping (directly related business school or college courses may be substituted equally for up to one (1) year of experience); OR, any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

Experience required in the following areas:

• Working knowledge of account receivables practices and accepted office procedures.
• Ability to create Excel spreadsheets.
• Ability to perform a volume of numerical detail work with speed and accuracy to make difficult mathematical computation with or without mechanical assistance (ability to operate a calculator by touch).
• Ability to prepare financial and other records in a systematic, neat, legible manner.
• Ability to establish and maintain effective working relationships with co-workers, a variety of governmental employees and officials and the general public.

Additional skills required:

• May require the ability to type at a speed of at least 40 words per minute with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
• Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.

WORK ENVIRONMENT

• May prepare summary sheets or other work papers for supervisor’s or auditor’s use in preparing comprehensive financial statements.
• May perform secretarial functions as needed for assigned staff member(s)

SPECIAL REQUIREMENTS

• Employees must complete the required courses as described by Human Resources for all employees.
• This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned.