Accounts Receivable Specialist

Insight Global; Columbus (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid work after training

Training provided

Job summary

Insight Global in Columbus, OH is seeking an Accounts Receivable Specialist to manage a portfolio of customer accounts, ensuring timely payments and accurate records. The role focuses on applying payments, resolving billing issues, and providing excellent customer service.

Onsite initially, with potential for hybrid (3 days remote) after training; team of 9; start ASAP. Bachelor's degree required; 4–6 years AR/collections; strong Excel and communication skills; Salesforce or Great Plains

Qualifications

• Bachelor's degree in Business Admin, Accounting or Finance.
• 4-6 years of AR or collections experience.
• Strong attention to detail.
• Excellent customer service, communication, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient with Microsoft Office Suite.

Responsibilities

• Manage a portfolio of customer accounts and follow up on past-due balances.
• Apply and reconcile incoming payments (ACH, wire, check, credit card).
• Investigate and resolve billing discrepancies and payment disputes.
• Communicate with customers regarding account balances, payment activity, and contract terms.
• Analyze aging reports and payment trends to identify collection risks.
• Prepare reports and support month-end accounting close activities.
• Partner with Billing, Sales, Legal, and Owner Services to resolve issues and improve cash flow.
• Maintain accurate account documentation and ensure compliance with company policies

Skills

Attention to detail

Customer service

Communication

Negotiation

Analytical thinking

Problem solving

Microsoft Office

Time management

Education

Bachelor's degree in Business Admin, Accounting, or Finance

Tools

SalesForce

Great Plains

Job description

Position: Accounts Receivable Specialist

Shift: Location: Columbus, OH

Start Date: ASAP

Schedule: 8am - 5pm - onsite until trained then opportunity for hybrid (3 days remote)

Must Haves:

• Bachelor's degree in Business Admin, Accounting, or Finance
• 4-6 years of AR or collections experience
• Strong attention to detail
• Excellent customer service, communication, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient with Microsoft Office Suite

Plusses:

• Experience with SalesForce or Great Plains

Job Description:

The Receivables Management Specialist is responsible for managing customer accounts, ensuring timely payment of invoices, and maintaining accurate financial records. This role focuses on collecting outstanding balances, applying and reconciling payments, resolving billing issues, and providing excellent customer service. They will work alongside a team of 9 others. The goal is to complete 15 account collections a day and handle between 20-40 emails a day. The team will provide extensive training.

Day to Day:

• Manage a portfolio of customer accounts and follow up on past-due balances.
• Apply and reconcile incoming payments (ACH, wire, check, credit card).
• Investigate and resolve billing discrepancies and payment disputes.
• Communicate with customers regarding account balances, payment activity, and contract terms.
• Analyze aging reports and payment trends to identify collection risks.
• Prepare reports and support month-end accounting close activities.
• Partner with Billing, Sales, Legal, and Owner Services to resolve issues and improve cash flow.
• Maintain accurate account documentation and ensure compliance with company policies