Accounts Receivable Representative

Roto-Rooter Plumbing and Drain Service; Cincinnati (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Matching 401K

Paid Vacation

Tuition Reimbursement

Life Insurance

Job summary

Roto-Rooter Plumbing and Drain Service in Cincinnati, OH is seeking a Water Claims Coordinator to manage billing, payments, and AR for the Water Restoration Department. This on-site role requires 1–3 years of collections experience and strong communication with customers and insurers.

A billing/AR background and basic IT skills are essential. The ideal candidate will handle restoration billing, maintain records, and support multi-project coordination in a fast-paced environment, with benefits

Qualifications

• 1-3 years of collections experience, preferably in the water restoration industry.
• Strong communication skills with customers and the insurance industry.
• Billing, accounts receivable and collections background.
• AS400 experience is preferred; proficiency in MS Office.
• Bilingual a plus; able to work independently in a fast-paced environment.

Responsibilities

• Billing and posting payments for water restoration accounts.
• Maintain precise records of insurance/homeowner payments.
• Monitor aging and follow up on outstanding receivables.
• Communicate with customers and insurers to resolve disputes.
• Collaborate with the Water Restoration team on billing procedures.
• Prioritize multiple projects and manage time effectively.

Skills

Collections experience

Communication skills

Billing/AR knowledge

Bilingual

Independent / self-starter

Education

High school diploma or equivalent

Tools

AS400

Microsoft Office

Job description

Overview

Water Claims Coordinator/Accounts Receivable Because we are expanding rapidly through acquisitions and internal growth, we have an excellent opportunity available for an Accounts Receivable Representative/Collection Specialist for our Centralized Water Restoration Business. This on-site position will be located in downtown Cincinnati, OH. You will also receive company-paid parking at a nearby garage. The primary role of the Water Claims Coordinator is to bill, collect payments, and maintain accounts for the Water Restoration Department.

The Water Claims Coordinator will keep precise records of all insurance/homeowner payments. There is also opportunity to earn a performance-based bonus. We are hiring immediately! This candidate should have a billing specialist background and accounting, accounts receivable, and collections experience.

The ideal candidate will have 1-3 years of experience in the collection industry. In addition, the ideal candidate should possess strong communication skills, both with customers and within the insurance industry, and have a good working knowledge and/or experience in water restoration collections.

Responsibilities

• Working knowledge of restoration billing and collections procedures
• 1-3 years of collections experience, preferably in the water restoration industry
• Administrative experience in the restoration (preferred) or service industry
• Highly motivated, detail-oriented, and able to work independently
• Outstanding organizational, time management, and follow-up skills
• Self-starter who thrives in a fast-paced environment
• Able to handle multiple projects at once
• Strong communication skills and ability to work professionally with customers and the insurance industry
• Bilingual a plus

Requirements

• Highschool diploma or equivalent is required.
• 1-3 years of collections experience, preferably in the water restoration industry.
• Must be able to speak and write in English
• Basic computer skills, including Microsoft Office
• AS400 experience is preferred

Benefits

At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.