Accounts Receivable & Reconciliation Specialist II

Fortegra; Paducah (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Fortegra in Paducah, KY seeks an experienced Accounts Receivable/Office Specialist to manage daily reports, reconciliations, and customer communications in a fast-paced environment.

The role emphasizes accuracy, teamwork, and reliability, requiring 5-7 years of office experience and strong organizational skills; Windows proficiency is preferred. Join a team that values accountability and professional service to clients and internal teams.

Qualifications

• High School Diploma or equivalent.
• 5-7 years of office experience.
• Experience with Windows operating systems preferred.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Excellent interpersonal, oral, and written communication skills.
• Experience writing and delivering communications to other departments.

Responsibilities

• Process daily reports including reconciliations and trackers within SLA.
• Reconcile loaded and remitted account data to determine monthly receivables.
• Maintain an up-to-date AR aging list and monitor collections.
• Track outstanding balances and proactively follow up per policy.
• Report discrepancies or errors to Team Leader promptly.
• Review error reports to ensure alignment with underwriting guidelines.
• Audit remittance reports for accuracy and correct payments.
• Communicate with agents, accounts, and customers to resolve issues.
• Investigate and address past-due balances with relevant teams.
• Deliver professional customer service to internal and external accounts.

Skills

Organization

Time management

Interpersonal communication

Oral communication

Written communication

Independence

Teamwork

Education

High School Diploma

Job description

Fortegra in Paducah, KY seeks an experienced Accounts Receivable/Office Specialist to manage daily reports, reconciliations, and customer communications in a fast-paced environment.

The role emphasizes accuracy, teamwork, and reliability, requiring 5-7 years of office experience and strong organizational skills; Windows proficiency is preferred. Join a team that values accountability and professional service to clients and internal teams.