Senior Accounts Receivable & Collections Specialist

Fortegra-; Paducah (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Fortegra- is seeking an Accounts Receivable Specialist to manage daily financial tasks and ensure timely collections. You will process daily reports, reconcile accounts, and maintain aged AR balances while communicating with agents and customers.

Applicants should have a high school diploma and 5–7 years of office experience; strong organization, time management, and written/oral communication skills are required. This role emphasizes accuracy and teamwork.

Qualifications

• High School Diploma
• 5–7 years of office experience
• Experience with Windows operating systems preferred
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Excellent interpersonal, oral, and written communication skills
• Experience writing and delivering communications to other departments

Responsibilities

• Process daily reports, including reconciliations, chargebacks, sales trackers, and customer service trackers within SLA.
• Reconcile account entries and remitted data to determine monthly receivables.
• Maintain aged accounts receivable by client, account, or agent; follow up for timely collections.
• Track and collect outstanding balances; follow company policies for timely collection.
• Report discrepancies or errors to Team Leader for investigation and resolution.
• Review error reports to confirm underwriting guidelines alignment.
• Audit remittance reports for accuracy and correct payments.
• Communicate with agents, accounts, and customers to resolve issues professionally.
• Investigate and resolve past-due balances with leaders to ensure prompt resolution.
• Deliver professional customer service to internal and external accounts.

Skills

Organizational skills

Time management

Interpersonal communication

Oral communication

Written communication

Teamwork

Independent work

Education

High School Diploma

Job description

Fortegra- is seeking an Accounts Receivable Specialist to manage daily financial tasks and ensure timely collections. You will process daily reports, reconcile accounts, and maintain aged AR balances while communicating with agents and customers.

Applicants should have a high school diploma and 5–7 years of office experience; strong organization, time management, and written/oral communication skills are required. This role emphasizes accuracy and teamwork.