Accounts Receivable Operations Lead

Genesis Global Workforce Solutions; Madison (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Genesis Global Workforce Solutions seeks an experienced Accounts Receivable Supervisor to lead AR across multiple media properties. The role requires meticulous organization, customer focus, and comfort with billing, banking, and payment portals in a fast-paced environment.

You will oversee onboarding, aging, collections, credit, cash-in-advance processes, and coordinate with Sales and other departments to ensure timely advertising orders are resolved.

Qualifications

• Minimum 5 years accounts receivable experience.
• Willingness to learn new software including AI tools.
• Strong communication and relationship-building with customers and internal teams.

Responsibilities

• Oversee AR processes across markets and media properties including onboarding, aging, collections, and delinquent accounts.
• Manage credit and cash-in-advance procedures, limits, and exception escalations.
• Coordinate AR with Sales and other departments to resolve issues affecting advertising orders.
• Provide first-line troubleshooting for AR reconciliation discrepancies.
• Oversee cash application, lockbox, remittance, and payment processing.
• Lead training and ensure cross-market consistency; support staffing changes.
• Identify opportunities to improve AR workflows, controls, and reporting; escalate major matters.
• Perform other duties as assigned.

Skills

Accounts Receivable experience

Learning new software

Communication skills

Job description

Genesis Global Workforce Solutions seeks an experienced Accounts Receivable Supervisor to lead AR across multiple media properties. The role requires meticulous organization, customer focus, and comfort with billing, banking, and payment portals in a fast-paced environment.

You will oversee onboarding, aging, collections, credit, cash-in-advance processes, and coordinate with Sales and other departments to ensure timely advertising orders are resolved.