Accounts Receivable & Credit Specialist

Sonepar; Council Bluffs (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with match

Paid time off and holidays

Profit sharing

Tuition reimbursement

Job summary

Echo Electric, part of Sonepar, seeks a Customer Account Specialist for its Council Bluffs, IA location. You will manage a portfolio of customer accounts, perform collections activities, and coordinate with multiple internal teams to resolve issues and ensure timely payments.

The role emphasizes accuracy, communication, and cross-functional collaboration. The ideal candidate brings 8+ years in collections/Order to Cash, knowledge of tax laws, and proficiency with GetPaid and Microsoft Office.

Qualifications

• 8+ years in Collections and Order to Cash, preferably in electrical or distribution
• NACM accreditation is a plus
• Knowledge of tax laws for IL, IN, IA, PA, WI, MO, OH & KY preferred
• Strong attention to detail with analytical and problem-solving skills
• Proactive and solution-oriented mindset

Responsibilities

• Routinely use GetPaid to initiate customer communication
• Record interactions in GetPaid and manage overdue balances
• Escalate unresolved items to management as needed
• Coordinate with sales/ops to review open items with customers
• Gather documentation for preliminary job account approval
• Maintain accurate account maintenance and documentation

Skills

Collections experience

Order to Cash

Detail oriented

Clear communication

Education

NACM accreditation

Tools

GetPaid

Microsoft Word

Microsoft Excel

Job description

Echo Electric, part of Sonepar, seeks a Customer Account Specialist for its Council Bluffs, IA location. You will manage a portfolio of customer accounts, perform collections activities, and coordinate with multiple internal teams to resolve issues and ensure timely payments.

The role emphasizes accuracy, communication, and cross-functional collaboration. The ideal candidate brings 8+ years in collections/Order to Cash, knowledge of tax laws, and proficiency with GetPaid and Microsoft Office.