Accounts Receivable Coordinator I

Love's Travel Stops & Country Stores Inc.; Chicago (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) - 100% Match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Job summary

Love's Travel Stops & Country Stores Inc. in Chicago, IL is seeking an Accounts Receivable Coordinator for an onsite role.

The position handles business-to-business collections, communicating with clients by phone and email to recover unpaid invoices and to support our clients’ invoicing processes. Primary responsibilities include contacting debtors, handling outbound collections, responding to documentation requests, coordinating with the Credit Department, and driving projects to reduce

Qualifications

• HS Diploma or equivalent required
• Bachelor's degree in business or related field preferred

Responsibilities

• Contact debtors (customers) within an assigned portfolio to facilitate the invoice verification process and payment of all invoices, and educate our clients on Love's customers service procedures and document all calls for tracking and information gathering
• Handle about 75-85 outbound collections per day
• Handle all incoming calls from customers requesting additional documentation regarding outstanding invoices
• Respond to all requests in a prompt and efficient manner. Strive to achieve customer satisfaction and problem resolution on every call
• Work with the Credit Department by confirming the accuracy of invoices for buyouts
• Contact customers and clients regarding hot checks and train on proper procedures
• Take ownership of assigned projects to ensure superior customer service and reduce company delinquencies
• Meet individual and unit performance goals for Accounts Receivables as defined by management

Skills

Microsoft Office

Lotus

Education

HS Diploma or equivalent

Bachelor's degree in business or related field (preferred)

Job description

This is an onsite role located in Chicago, IL and will pay between $15-18/hour. (Office Address: 8725 W Higgins Rd, Chicago, IL 60631)

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• 401(k) - 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development

Welcome to Love's:

The Accounts Receivable (AR) Coordinator'sprimary responsibility is managing accounts receivable for our clients. This position is strictly business-to-business accounts receivable (very customer-service focused). The AR Coordinator will communicatewith our customers by telephone and email to recover unpaid invoices, and the AR Coordinator will use Love's online systems for tracking and information gathering.

Job Functions:

• Contact debtors (customers) within an assigned portfolio to facilitate the invoice verification process and payment of all invoices, and educate our clients on Love's customers service procedures and document all calls for tracking and information gathering
• Handle about 75-85 outbound collections per day
• Handle all incoming calls from customers requesting additional documentation regarding outstanding invoices
• Respond to all requests in a prompt and efficient manner. Strive to achieve customer satisfaction and problem resolution on every call
• Work with the Credit Department by confirming the accuracy of invoices for buyouts
• Contact customers and clients regarding hot checks and train on proper procedures
• Take ownership of assigned projects to ensure superior customer service and reduce company delinquencies
• Meet individual and unit performance goals for Accounts Receivables as defined by management

Experience and Qualifications:

• HS Diploma or equivalent required
• Bachelor's degree in business or a related field preferred
• 0-1 years of related experience such as customer service or commercial (business-to-business) in accounts receivable/collections preferred

Skills and Physical Demands:

• Hard Skills: Knowledge of Microsoft Office and Lotus
• Soft Skills: Detail-oriented, resourceful, and possess time-management skills, ability to maintain client focus and work with the team to solve communication problems, must be able to handle sensitive and confidential situations, ability to communicate clearly through verbal, written, and face-to-face methods andcommunicate clearly through verbal, written, and face-to-face methods

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.