Accounts Receivable Coordinator – B2B Collections

Love's Travel Stops; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) match

Medical/Dental/Vision insurance

Competitive pay

Career development

Job summary

Love's Travel Stops in Oklahoma City, OK, seeks an Accounts Receivable Coordinator to manage B2B AR, recover unpaid invoices, and support the Credit Department with buyouts. The role centers on customer service by phone and email and timely data entry in Love's systems.

Requirements include a High School Diploma (Bachelor’s preferred), 0–2 years in AR/collections, strong problem solving, Excel/Office skills, and excellent communication.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree in business or related field preferred.
• 0-2 years of related experience such as customer service or commercial (business-to-business) in accounts receivable/collections strongly preferred.

Responsibilities

• Contact debtors (customers) within an assigned portfolio to facilitate the invoice verification process and payment of all invoices, and educate our clients on Love’s customers service procedures and document all calls for tracking and information gathering
• Handle about 75-85 outbound collections per day and respond to all incoming calls from customers requesting additional documentation regarding outstanding invoices
• Respond to all requests promptly and strive for customer satisfaction and problem resolution on every call
• Work with the Credit Department by confirming the accuracy of invoices for buyouts
• Contact customers and clients regarding hot checks and train on proper procedures
• Take ownership of assigned projects to ensure superior customer service and reduce company delinquencies
• Meet individual and unit performance goals for Accounts Receivables as defined by management
• Perform other duties as assigned by management
• Perform other duties and special projects as assigned and directed

Skills

Problem solving

Phone skills

Time management

Multi-tasking

Interpersonal skills

Communication

Education

High School Diploma or equivalent

Bachelor’s degree in business

Tools

Microsoft Office

Lotus

Job description

Love's Travel Stops in Oklahoma City, OK, seeks an Accounts Receivable Coordinator to manage B2B AR, recover unpaid invoices, and support the Credit Department with buyouts. The role centers on customer service by phone and email and timely data entry in Love's systems.

Requirements include a High School Diploma (Bachelor’s preferred), 0–2 years in AR/collections, strong problem solving, Excel/Office skills, and excellent communication.