Accounts Receivable Coordinator

Luminary Hotel & Co; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) Plan

Paid Time Off

Volunteer Time Off

Holiday Pay

Growth Opportunities

Employee Assistance Program

Travel Discounts

Job summary

Mainsail Lodging & Development is seeking an Accounts Receivable Coordinator to oversee invoicing, collections and reconciliations, partnering with internal teams and clients to ensure timely payments and healthy cash flow for its Tampa Bay properties.

The role emphasizes accuracy, attention to detail, and strong communication, with collaboration across departments and ongoing opportunities for growth within a leading hospitality company.

Qualifications

• High school diploma and 2+ years in accounts receivable.
• Proficiency in Excel, Word, and Outlook with strong attention to detail.
• Hospitality experience is preferred but not required.
• Excellent communication and customer service skills.
• Ability to meet deadlines and perform accounting tasks with accuracy.
• Strong research and information-gathering skills.

Responsibilities

• Prepare, review, and distribute invoices
• Process credit card charges; follow up on declines
• Manage billing for multiple clients with varying requirements
• Communicate proactively with management regarding problem accounts
• Post payments and process unit refunds
• Conduct follow-up and collection calls on delinquent accounts
• Provide customer service related to billing inquiries
• Process Direct Bill applications
• Perform account research and reconciliations
• Lead monthly A/R meetings
• Work with spreadsheets for reporting and tracking

Skills

Customer service

Detail oriented

Deadline-driven

Research skills

Strong communication

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

Job Summary

The Accounts Receivable Coordinator manages invoicing, collections, and account reconciliations, while partnering with internal teams and clients to ensure timely payments and cash flow management.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, corporate furnished housing, and resort property management and development, marketing, and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project.

What you will do

• Prepare, review, and distribute invoices
• Process credit card charges; follow up on and resolve declines
• Manage billing for multiple clients with varying requirements
• Communicate proactively with management regarding problem accounts
• Post payments and process unit refunds
• Conduct follow-up and collection calls on delinquent accounts
• Provide customer service related to billing inquiries
• Process Direct Bill applications
• Perform account research and reconciliations
• Lead monthly A/R meetings
• Work with spreadsheets for reporting and tracking

What you have

• Experience and Education: High school diploma, 2+ years of experience in Accounts Receivable is required.
• Proficiency in Excel, Word, and Outlook required, along with strong attention to detail and excellent communication skills.
• The role works closely with outside markets and clients.
• Hospitality experience is preferred but not required.
• Customer service skills.
• Ability to identify and seek needed information/research skills.
• Detail oriented.
• Ability to meet deadlines.
• Mathematical skills.
• Clerical skills.
• Accounting skills.

Equal Opportunity Employer

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

About Mainsail Lodging & Development

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project.

Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

Benefits

• Medical, Dental & Vision
• HSA & Flexible Spending Account
• Basic Life & Disability Plan
• 401(k) Retirement Plan
• Paid Time Off & Volunteer Time Off
• Holiday Pay & Bereavement Leave
• Growth & Development Opportunities Tuition Reimbursement
• Employee Assistance Program
• Travel Discounts for hotel team members through Marriott Explore Program
• FREE meal (full-service hotel team members only)