Prologue Server

Luminary Hotel & Co

United States

On-site

USD 21,000 - 28,000

Full time

3 days ago

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Benefits offered by this job

Medical, Dental & Vision

HSA & Flexible Spending Account

Basic Life & Disability Plan

401(k) Retirement Plan

Paid Time Off & Volunteer Time Off

Holiday Pay & Bereavement Leave

Growth & Development Opportunities

Tuition Reimbursement

Employee Assistance Program

Travel Discounts for hotel teamMembers

Job summary

Luminary Hotel & Co in the United States is seeking enthusiastic servers to join our dining team. You will greet guests, provide gracious service, and represent high standards in line with our brand.

Responsibilities include setting up tables, maintaining menu knowledge, upselling items and wine pairings, and assisting with daily cleaning and team standups.

We value teamwork, strong communication, and a sense of ownership; a high school diploma and hospitality experience are preferred.

Qualifications

High school diploma or higher required.
Prefer previous hospitality/server experience.
Excellent customer service and communication skills.
Ability to use technology including POS, tablets or computers.
Wine and liquor knowledge.
Team player with Front of House staff.
Ability to describe dishes and beverages to guests.
Maintain clean, organized, and efficient work area.
Strong ownership and accountability.

Responsibilities

Greet and serve guests following the restaurant's steps of service.
Set up tables with flatware, drinkware, condiments, and linens.
Maintain knowledge of menu items, ingredients, and pairings.
Bus tables quickly and quietly, ensuring cleanliness.
Upsell menu items and wine pairings.
Attend daily standups and departmental meetings.
Follow cash handling procedures and explain shortages/overages.
Support other duties as assigned.

Skills

Customer service

Communication skills

Teamwork

Hospitality experience

Describing dishes/beverages

Technology usage (POS/tablets)

Wine/liquor knowledge

Cleanliness/organization

Ownership mindset

Education

High school diploma or higher

Tools

POS system

Tablet/iPad devices

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail.

What you have

High school diploma, equivalent, or higher
Previous experience in hospitality, preferably as a server
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology, e.g., tablets, iPads, computers, and POS system
Beverage knowledge, including wine and liquor
Ability to work on a team with members of the Front of House staff
Proven experience in describing dishes and beverages to guests
Ability to handle station, and work in a clean, organized, and efficient manner
A sense of ownership in everything that you do

What you’ll do

Serve guest in an efficient and courteous manner following the proper steps of service
Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc.)
Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces
Bus tables quickly and quietly, ensuring table is thoroughly cleaned
Upsell menu items to guests, as well as pairing wine with the meal
Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placed
Participate in daily cleaning of dining room and service stations
Attend monthly department meetings and daily standups
Follow cash handling procedures, and be able to explain shortages and overages
Other necessary duties as reasonably assigned

Physical Demand

Ability to sit or stand for extended periods of time
Ability to bend
Ability to lift, pull 50 lbs
Ability to communicate clearly
Ability to work long hours as needed

Mental Demands

Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the property, the resort, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales.

An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project.

Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean.

Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon.

Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

A bright future with stellar benefits awaits!