Accounts Receivable Coordinator

Dot Foods Inc.; Mount Sterling (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

401k & profit-sharing

Advancement opportunities

Job summary

Dot Foods Inc. seeks an Accounts Receivable Coordinator in Mt. Sterling, IL. You will support AR system users across employees, distributors, brokers, and suppliers, delivering training and enabling system usage.

You will handle first-level support, analyze AR issues, and coordinate training sessions while collaborating with the AR Manager and other teams. Occasional travel may be required.

Qualifications

• High school diploma or GED.
• Willingness to make phone calls to Portal users.
• Excellent interpersonal, verbal, and written communication skills.
• Effective computer skills, including Microsoft Excel and Word.

Responsibilities

• Provide first-level support on the telephone, via e-mail or in-person with users by walking through steps to diagnose issues.
• Analyze and prioritize AR System issues and escalate as needed.
• Organize, schedule and conduct user training via webinar, conference calls or in-person presentations.
• Provide input to management on potential system changes.
• Lead continuous improvement efforts using lean thinking to reduce waste.

Skills

Phone support

Training delivery

Interpersonal skills

Written communication

Customer service

Multitasking

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Location: Mt. Sterling, IL

Department: Accounts Receivable

Reports To: AR Manager

Wage Range: $18.35 - $27.53 per hour, plus bonus opportunity

As an Accounts Receivable Coordinator, you will provide the Accounts Receivable (AR) System (BDW, PRM, PeopleSoft-AR) users the training, support, and development they need to expand their activity. This includes all user groups including, but not limited to Dot employees, distributors, brokers, national account operators, and suppliers.

WHAT YOU'LL DO

• Provide first-level support on the telephone, via e-mail or in-person with users by walking the users through a series of steps to determine the problem and classify the level of the issue
• Analyze and prioritize the reported AR System issues, and escalate as necessary
• Organize, schedule and facilitate user training via webinar, conference calls and/or in-person presentations
• Provide advice and input to the appropriate management team on potential system changes
• Leads continuous improvement efforts while applying lean thinking and tools to eliminate waste.

YOU MUST HAVE

• High school diploma or general equivalency degree
• Willingness and capability to make phone calls to potential and current Portal users
• Excellent interpersonal, verbal, and written communication skills
• Effective computer skills, including Microsoft Excel and Word

YOU MAY ALSO HAVE

• Bachelor's degree or 2 years AR experience
• Ability to perform well in a team environment as well as independently
• Ability to adapt to a fast-paced work environment and handle multiple tasks
• Above average problem solving, critical thinking, and analytical skills

ROLE SPECIFICS

• Occasional travel required to various company meetings, seminars, and Sales meetings. Must have ability to independently travel as needed, without restriction, by all modes of transportation, including car, plane or train to meet the responsibilities of the job.
• Some flexibility in schedule and overtime will be needed in order to meet the demands of the job.

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.