Accounts Receivable Coordinator

Dot Food; Sterling (IL); On-site; USD 25,000 - 38,000; Full time

Job summary

Dot Foods Inc. is seeking an Accounts Receivable Coordinator in Mt. Sterling, IL. You will support AR system users, provide training, and assist in optimizing processes while collaborating with the AR team.

The role reports to the AR Manager and offers a wage range of $18.35–$27.53 per hour plus bonus opportunity. Occasional travel to meetings may be required. A strong emphasis on communication and Excel/Word skills is essential.

Qualifications

• High school diploma or GED is required.
• Willingness to call Portal users for outreach and support.
• Excellent interpersonal, verbal, and written communication skills.
• Proficient with Microsoft Excel and Word.

Responsibilities

• Provide first-level AR System support via phone, email, or in person.
• Analyze and prioritize AR System issues and escalate when needed.
• Organize and facilitate user training through webinars or in person.
• Advise management on potential system changes.
• Lead continuous improvement projects using lean thinking.

Skills

Interpersonal skills

Verbal communication

Written communication

Phone outreach willingness

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Word

Job description

Dot Foods Inc.

Accounts Receivable Coordinator

Location: Mt. Sterling, IL

Department: Accounts Receivable

Reports To: AR Manager

Wage Range: $18.35 - $27.53 per hour, plus bonus opportunity

As an Accounts Receivable Coordinator, you will provide the Accounts Receivable (AR) System (BDW, PRM, PeopleSoft-AR) users the training, support, and development they need to expand their activity. This includes all user groups including, but not limited to Dot employees, distributors, brokers, national account operators, and suppliers.

What You’ll Do

• Provide first-level support on the telephone, via e-mail or in-person with users by walking the users through a series of steps to determine the problem and classify the level of the issue
• Analyze and prioritize the reported AR System issues, and elevate as necessary
• Organize, schedule and facilitate user training via webinar, conference calls and/or in-person presentations
• Provide advice and input to the appropriate management team on potential system changes
• Leads continuous improvement efforts while applying lean thinking and tools to eliminate waste.

You MUST HAVE

• High school diploma or general equivalency degree
• Willingness and capability to make phone calls to potential and current Portal users
• Excellent interpersonal, verbal, and written communication skills
• Effective computer skills, including Microsoft Excel and Word

You MAY ALSO HAVE

• Bachelor’s degree or 2 years AR experience
• Ability to perform well in a team environment as well as independently
• Ability to adapt to a fast-paced work environment and handle multiple tasks
• Above average problem solving, critical thinking, and analytical skills

ROLE SPECIFICS

• Occasional travel required to various company meetings, seminars, and Sales meetings. Must have ability to independently travel as needed, without restriction, by all modes of transportation, including car, plane or train to meet the responsibilities of the job.
• Some flexibility in schedule and overtime will be needed in order to meet the demands of the job.

Who We Are

Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

What Dot Can Offer You

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities

Safety

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer

Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Dot Foods Inc.