Accounts Receivable Collections Specialist - Union, NJ

Fortune-International,-LLC; Union (NJ); On-site; USD 27,000 - 33,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist in Union, NJ. The role focuses on managing customer accounts, timely invoice collections, and accurate financial records with strong negotiation skills.

Requirements include a 3+ year AR/Collections background, Associates degree or equivalent, and proficiency in Excel, Word, Outlook. Experience with Microsoft Dynamics BC is a plus; the position is full-time and on-site in Union, NJ.

Qualifications

• Associates Degree or equivalent.
• At least 3 years of AR/Collections/Credit or related accounting experience.
• Strong negotiation and communication skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with Microsoft Dynamics Business Central a plus.

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage AR accounts.
• Investigate and resolve payment disputes and account discrepancies.
• Monitor payment trends and identify collection risks.
• Document communications and collection actions in the ERP system.

Skills

Accounts Receivable

Collections

Negotiation

Excel

Word

Outlook

Microsoft Dynamics BC

Education

Associates Degree

Tools

Excel

Word

Outlook

Microsoft Dynamics BC

Job description

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Accounts Receivable Collections Specialist - Union, NJ

Full Time Clerical Union, NJ, US

4 days ago Requisition ID: 2373

Salary Range: $27.00 To $33.00 Annually

Summary of Position:

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role requires strong verbal communication and negotiation skills to effectively collect outstanding balances, resolve disputes and establish payment arrangements through direct customer contact. The ideal candidate will have experience working with a vast portfolio of business relationships, possess exceptional attention to detail and demonstrate the ability to balance collection objectives while maintaining positive customer relationships.

Responsibilities:

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure accurate documentation of customer communications, payment commitments and collection activities within the ERP system.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.
• Education – Associates Degree or equivalent.
• Experience – At least three years of relevant Accounts Receivable, Collections, Credit or related accounting experience.
• Negotiation Skills – Demonstrated success negotiating payment arrangements and resolving collection issues through direct customer phone contact.
• Work ethic – Strong sense of urgency and ability to manage multiple priorities while meeting critical deadlines.
• Negotiation Skills – Demonstrated success negotiating payment arrangements and resolving collection issues through direct customer phone contact.
• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an Microsoft Dynamics Business Central a plus.
• Teamwork: Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.