Accounts Receivable Collections Specialist – B2B & Credit Risk

Surya Carpet; Georgia; On-site; USD 42,000 - 60,000; Full time

Job summary

Surya Inc. seeks an experienced Accounts Receivable (AR) Representative to professionally contact customers, follow up on commitments, and manage past-due balances for B2B accounts.

Responsibilities include processing inquiries, reconciling accounts, analyzing risk, and preparing weekly collection reports; must excel in Excel/Word and collaborate across teams. Surya provides equal opportunity employment in a respectful workplace.

Qualifications

• 5+ years in accounts receivable with increasing responsibilities.
• Advanced skills in Microsoft Excel and Word.
• 3+ years customer service and 3+ years collections experience.
• Strong analytical problem-solving and excellent communication.

Responsibilities

• The AR Representative is responsible for all customer contact will be professional and timely. Follow up, keep track of commitments, and follow through on what is committed to customers.
• Collection duties and responsibilities.
• Responsible for timely collecting of past due balances of business-to-business accounts.
• Inform customers of past due balances by various means including telephone calls, emails and mailings.
• Process inquiries from customers on outstanding invoices.
• Research discrepancies and reconcile customer accounts.
• Resolve billing and short- or over payment discrepancies.
• Provide copies of invoices to customers as requested.
• Analyze risk exposure based upon customer payment patterns, credit sources and by performing financial analysis.
• Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
• Process credits and adjustments as approved by management.
• Prepare weekly report of collections calls and present to manager.

Skills

Accounts receivable

Credit collections

Problem solving

Attention to detail

Communication

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Job description

Surya Inc. seeks an experienced Accounts Receivable (AR) Representative to professionally contact customers, follow up on commitments, and manage past-due balances for B2B accounts.

Responsibilities include processing inquiries, reconciling accounts, analyzing risk, and preparing weekly collection reports; must excel in Excel/Word and collaborate across teams. Surya provides equal opportunity employment in a respectful workplace.