Accounts Receivable Collections - Now Hiring

Surya Carpet; Georgia; On-site; USD 42,000 - 60,000; Full time

Job summary

Surya Inc. seeks an experienced Accounts Receivable (AR) Representative to professionally contact customers, follow up on commitments, and manage past-due balances for B2B accounts.

Responsibilities include processing inquiries, reconciling accounts, analyzing risk, and preparing weekly collection reports; must excel in Excel/Word and collaborate across teams. Surya provides equal opportunity employment in a respectful workplace.

Qualifications

• 5+ years in accounts receivable with increasing responsibilities.
• Advanced skills in Microsoft Excel and Word.
• 3+ years customer service and 3+ years collections experience.
• Strong analytical problem-solving and excellent communication.

Responsibilities

• The AR Representative is responsible for all customer contact will be professional and timely. Follow up, keep track of commitments, and follow through on what is committed to customers.
• Collection duties and responsibilities.
• Responsible for timely collecting of past due balances of business-to-business accounts.
• Inform customers of past due balances by various means including telephone calls, emails and mailings.
• Process inquiries from customers on outstanding invoices.
• Research discrepancies and reconcile customer accounts.
• Resolve billing and short- or over payment discrepancies.
• Provide copies of invoices to customers as requested.
• Analyze risk exposure based upon customer payment patterns, credit sources and by performing financial analysis.
• Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
• Process credits and adjustments as approved by management.
• Prepare weekly report of collections calls and present to manager.

Skills

Accounts receivable

Credit collections

Problem solving

Attention to detail

Communication

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Job description

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America’s fastest growing privately held companies ten times.

Responsibilities

• The AR Representative is responsible for all customer contact will be professional and timely. Follow up, keep track of commitments, and follow through on what is committed to customers.
• Collection duties and responsibilities
• Responsible for timely collecting of past due balances of business-to-business accounts
• Inform customers of past due balances by various means including telephone calls, emails and mailings
• Process inquiries from customers on outstanding invoices
• Research discrepancies and reconcile customer accounts
• The Accounts Receivable Representative will resolve billing and short- or over payment discrepancies
• Provide copies of invoices to customers as requested
• Analyze risk exposure based upon customer payment patterns, credit sources and by performing financial analysis
• Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
• The AR Representative will process credits and adjustments as approved by management
• Prepare weekly report of collections calls and present to manager

Requirements

• 5+ years of experience with a track record of taking increased responsibility.
• Advanced skills in Microsoft Excel and Word.
• Knowledge of accounts receivable, credit, collections and cash application attributed to 3+ years of related work experience.
• The AR Representative must have strong problem solving skills (analytical)
• Must be willing to roll up your sleeves and dig into the details.
• Must be able to wear different hats and work collaboratively with co-workers.
• Ability to manage a broad range of activities and juggle multiple tasks.
• The AR Representative must have good follow-up skills
• Good verbal and written communication skills. Well-developed interpersonal and organizational skills and go-getter attitude
• Demonstrates a desire to learn and assume responsibility.
• Strong commitment to the job and the organization. Flexibility to work extra hours when needed. Punctual and dependable.
• 3+ yrs. Customer service experience required, B2B experience preferred.
• 3+ yrs. Collection experience preferred

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.