Accounts Receivable Representative

Surya; Georgia; On-site; USD 42,000 - 60,000; Full time

Job summary

Surya Inc. is seeking an Accounts Receivable Representative to manage customer contacts professionally and ensure timely follow-up on commitments. The role emphasizes collection duties and resolving invoice discrepancies for B2B accounts.

Ideal candidates have strong Excel/Word skills, solid AR knowledge, and the ability to juggle multiple tasks while maintaining clear communication with customers and internal teams.

Qualifications

• Advanced skills in Microsoft Excel and Word.
• Knowledge of accounts receivable, preferred.
• Must be able to wear different hats and work collaboratively with co-workers.
• Ability to manage a broad range of activities and juggle multiple tasks.
• Good verbal and written communication skills.

Responsibilities

• Handle customer contact professionally and timely.
• Follow up on commitments and follow through on promises to customers.
• Manage collection duties and responsibilities.
• Timely collection of past due balances for B2B accounts.
• Inform customers of past due balances via calls, emails, and mailings.
• Process inquiries from customers on outstanding invoices.
• Research discrepancies and reconcile customer accounts.
• Resolve billing and short- or over-payments as approved by management.
• Process credits and adjustments as needed.

Skills

Microsoft Excel

Microsoft Word

Communication skills

Teamwork

Job description

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.

Responsibilities of the Accounts Receivable Representative:

• The AR Representative is responsible for all customer contact will be professional and timely.
• Follow up, keep track of commitments, and follow through on what is committed to customers.
• Collection duties and responsibilities
• Responsible for timely collecting of past due balances of business-to-business accounts
• Inform customers of past due balances by various means including telephone calls, emails and mailings
• Process inquiries from customers on outstanding invoices
• Research discrepancies and reconcile customer accounts
• The Accounts Receivable Representative will resolve billing and short- or over payment discrepancies
• The AR Representative will process credits and adjustments as approved by management

Requirements for the Accounts Receivable Representative:

• Advanced skills in Microsoft Excel and Word.
• Knowledge of accounts receivable, preferred.
• Must be able to wear different hats and work collaboratively with co-workers.
• Ability to manage a broad range of activities and juggle multiple tasks.
• Good verbal and written communication skills. Well-developed interpersonal and organizational skills and go-getter attitude
• Strong commitment to the job and the organization. Flexibility to work extra hours when needed. Punctual and dependable.
• Collection experience preferred but willing to train.

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.