Accounts Receivable & Collections Specialist

Encore Fire Protection; Middletown (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Tuition Assistance

Health and Wellness coverage

Retirement Planning (401k)

Life Insurance

Swag

Culture of growth

Job summary

Encore Fire Protection in Middletown, CT is seeking an Accounts Receivable Specialist to support cash flow and aging reporting. You will manage customer accounts, follow up on payments, and work with Operations and Service to resolve billing issues.

The role emphasizes accuracy, organization, and proactive communication. A bachelor’s degree in accounting and 1–3 years AR experience are preferred; familiarity with Sage, ServiceTrade, and Esker is a plus. Competitive pay and benefits offered.

Qualifications

• 1–3 years of experience in Accounts Receivable, Collections, or related role.
• Understanding of accounting principles and financial data analysis.
• Excellent communication and cross-team collaboration skills.
• Proficient in Microsoft Excel and multiple systems.
• Organized, detail-oriented, and able to manage competing priorities.

Responsibilities

• Manage a portfolio of customer accounts and maintain aging reports.
• Partner with Operations, Account Management, and Service to resolve billing issues.
• Identify uncollectible balances and prepare recommendations or write-offs.
• Analyze payment trends to support collections strategy and reduce DSO.
• Support process improvements, automation, and reporting enhancements.
• Handle inquiries and assist with special projects for the AR team.
• Maintain accuracy and proactive communication with customers.

Skills

Accounts Receivable

Collections

Analytical skills

Excel

Team collaboration

Education

Bachelor's degree in Accounting

Tools

Sage

ServiceTrade

Esker

Job description

Encore Fire Protection in Middletown, CT is seeking an Accounts Receivable Specialist to support cash flow and aging reporting. You will manage customer accounts, follow up on payments, and work with Operations and Service to resolve billing issues.

The role emphasizes accuracy, organization, and proactive communication. A bachelor’s degree in accounting and 1–3 years AR experience are preferred; familiarity with Sage, ServiceTrade, and Esker is a plus. Competitive pay and benefits offered.