Accounts Receivable & Collections Specialist

Cintas; Chelmsford (MA); On-site; USD 67,308,158 - 84,787,147; Full time

Job summary

The Cintas Accounts Receivable team in Chelmsford, MA is seeking an Accounts Receivable Representative to manage assigned accounts and drive timely payments. You will maintain customer relationships, resolve discrepancies, and update account records while complying with company policies.

The role requires 2+ years of collections experience, a High School Diploma/GED, and proficiency with Microsoft Office. SAP and AS400 experience are a plus, with a focus on accurate, professional communication.

Qualifications

• High School Diploma/GED required.
• At least 2 years of collections experience.
• Ability to handle confidential information professionally to meet collection targets.
• Proficiency with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover payments.
• Heavy phone activity with customers to collect amounts owed.
• Locate and contact debtors regarding payment status.
• Negotiate payoff deadlines or payment plans.
• Investigate and resolve discrepancies; establish good customer relationships.
• Update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay; follow legal action requirements when unavoidable.

Skills

2+ years collections experience

Microsoft Office (Excel, Word, Outlook

Education

High School Diploma/GED

Tools

SAP

AS400

Job description

The Cintas Accounts Receivable team in Chelmsford, MA is seeking an Accounts Receivable Representative to manage assigned accounts and drive timely payments. You will maintain customer relationships, resolve discrepancies, and update account records while complying with company policies.

The role requires 2+ years of collections experience, a High School Diploma/GED, and proficiency with Microsoft Office. SAP and AS400 experience are a plus, with a focus on accurate, professional communication.