Accounts Receivable/Collections Coordinator

OEC GROUP; Santa Ana (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hybrid schedule

1-day work from home

Laptop provided

10 days PTO

Health Insurance

401K with 3% match

Annual bonus potential

Job summary

OEC Group in Santa Ana, CA is seeking an Accounts Receivable Coordinator to manage delinquent accounts, support billing resolutions, and grow into data-analytic responsibilities within the Accounting team.

You will review shipping and billing documents, generate AR reports using Excel, Power BI, and CargoWise One, and work with Sales to resolve disputes while driving timely payments and accurate records.

Qualifications

• Minimum 1 year experience in an accounting role, AR/collections preferred.
• Advanced proficiency with Excel and Power BI preferred.
• Experience with CargoWise One ERP preferred.

Responsibilities

• Review shipping and billing documents in a paperless environment using Excel and CargoWise One.
• Collect and analyze data to create AR reports and aging insights.
• Resolve billing disputes and manage 200+ past-due accounts daily.
• Record transactions to the general ledger and reconcile AR aging.
• Collaborate with Sales to resolve customer disputes.
• Review weekly reports and address issues as needed.

Skills

Accounts receivable

Customer service

Assertive communication

Data analysis

Education

Bachelor's degree or higher

Tools

Excel

Power BI

CargoWise One

Job description

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Orient Express Container (OEC)Group is one of thetop freight forwarders in thetransportation industry.We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we makein theglobal supply chain through stayingon top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As an Accounts Receivable Coordinator, you will communicatewith delinquent customers and work toward resolutions for any billing disputes. You will work within the larger Accounting Department and collaborate closely with our Sales Department. This position will increasingly take on more data analyst responsibilities, including data processes and reporting, as the position matures.

Requirements

• Minimum 1yearexperience in an accounting role; preferably handling accounts receivable or collections.
• Advanced proficiency with data analysis tools such as Microsoft ExcelandPower BI are highly preferred.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Proven record of handling a large amount of delinquent accounts.
• Ability to set and manage expectations of customers and upper management.
• Customer service focused mindsetfor dealing with difficult/upsetcustomers.
• ASSERTIVE! - able to secure payments and deal with delinquent customers.

Responsibilities

• Review shipping/billing documentation in a paperless environment via MicrosoftExcel and FMS/CargoWise One.
• Collect and analyze relevant data to create reports such as highlighting high risk accounts, accounts receivable aging percentiles, and more.
• Take a process-based approach to resolve billing/payment disputes.
• Manageas many as 200+past due accounts daily.
• Record business transactions, charges, refunds, and key daily worksheets togeneral ledger.
• Review accounts receivable aging and reconcile accounts.
• Review weekly reports and address any issues as needed.
• Work closely with our Sales Department to resolve customer disputes.

Salary

• $22-$28/hour dependent on transferable experienceand education level.

Benefits

• Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
• 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flextime.
• Full Health Insurancecoverage includingmedical, dental, vision, term life, and accident insurance.
• 401K retirement planwith 3% company match.
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonusand mid-year reviews for salary increases.

Education

• Bachelor's degree or higher preferred.

OEC Group is an Equal Opportunity Employer