Accounts Receivable & Billing Specialist — CSR & Data Integrity

Light and Wonder International, Inc.; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Light and Wonder International, Inc. seeks a Customer Service Specialist for Global Shared Services - Accounts Receivable.

You will be the first point of contact for customer inquiries, handling billing, and customer master data management to ensure accurate invoicing and timely resolution of disputes. You will work across regions and functions to resolve issues at the root and maintain data integrity while supporting profitability and compliance.

Qualifications

• High school diploma required; bachelor’s in finance or accounting preferred.
• 2+ years in billing, AR, or customer service.
• Experience with customer master data or ERP data entry is a plus.

Responsibilities

• Serve as primary contact for customer and internal inquiries via phone, email, and ticketing system.
• Research and resolve questions on invoices, credits, pricing, payments, and account status; provide copies and documentation on request.
• Calculate, prepare, and issue invoices and credits on schedule with correct revenue coding.
• Verify accuracy of billing data and contract terms prior to processing; translate terms into ERP for billing.
• Process customer data change requests in the ERP (bill-to/ship-to, addresses, tax, payment terms, contacts).
• Perform regular customer master data integrity audits; correct duplicates and missing fields.
• Record, store, and analyze customer, billing, and account information; transfer from hardcopy/email to correct system.
• Communicate with Sales, Collections, Field Service, Contract Management, Legal, IT, and other teams on status and disputes.
• Perform account reconciliations and analysis; advise on process improvements to prevent disputes.
• Investigate issues to identify root causes and elevate for corrective action.
• Provide audit documentation to support internal and external audits.
• Support departmental metrics and rollout of new customer service tools.

Skills

Customer service

Billing

Data management

Attention to detail

Communication skills

Microsoft Office

Excel

Education

High school diploma

Bachelor's degree in finance or accounting (preferred)

Tools

Oracle EBS

ERP systems

Job description

Light and Wonder International, Inc. seeks a Customer Service Specialist for Global Shared Services - Accounts Receivable.

You will be the first point of contact for customer inquiries, handling billing, and customer master data management to ensure accurate invoicing and timely resolution of disputes. You will work across regions and functions to resolve issues at the root and maintain data integrity while supporting profitability and compliance.