Accounts Receivable & Billing Specialist

Primetime Healthcare Compliance Services; Cypress (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Primetime Healthcare Compliance Services in Cypress, TX is seeking an experienced Accounts Receivable & Billing Specialist for a full-time, in-office role. You will manage billing, invoicing, AR aging, and ensure accurate application of payments in NetSuite.

The ideal candidate thrives in a fast-paced environment and maintains meticulous attention to detail. You will collaborate with Operations, Project Management, and Accounting to resolve discrepancies, prepare statements, and keep accounts

Qualifications

• 2+ years of accounts receivable and/or billing experience.
• Experience processing customer invoices and managing accounts receivable.
• NetSuite experience strongly preferred.
• Strong understanding of AR aging, invoicing, collections, payment application, credits, and account reconciliation.
• Excellent written and verbal communication skills.

Responsibilities

• Billing & invoicing: prepare, review, and process customer invoices accurately and on time.
• Enter and maintain billing information within NetSuite and ensure compliance with terms.
• Monitor AR aging, contact customers on past-due accounts, and document activity.
• Reconcile customer accounts, apply payments, and research discrepancies.
• Coordinate with Operations, Accounting, and Project Management to ensure complete billing data.

Skills

Accounts Receivable

Billing experience

Communication skills

Attention to detail

Time management

Tools

NetSuite

Job description

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Work Location: In-Office - Cypress, TX 77429

Employment Type: Full-Time

Position Summary

We are seeking an experienced and highly detail-oriented Accounts Receivable & Billing Specialist to join our accounting team. This position will play a key role in managing the company’s billing and accounts receivable processes, ensuring invoices are accurate, customer accounts are properly maintained, payments are applied correctly, and outstanding receivables are actively monitored and followed up on.

The ideal candidate is highly organized, comfortable working in a fast-paced and high-volume environment, and capable of managing multiple priorities and deadlines simultaneously.

Hands-on NetSuite experience is strongly preferred. Experience with job-based, project-based, service, or contract billing is also highly desirable.

Key Responsibilities

Billing & Invoicing

• Prepare, review, and process customer invoices accurately and within established billing deadlines.
• Review supporting documentation prior to invoicing to ensure all information is complete and accurate.
• Verify customer information, job numbers, purchase orders, rates, quantities, service dates, and other billing details.
• Enter and maintain billing information within NetSuite.
• Ensure invoices comply with customer-specific billing requirements and contractual terms.
• Research missing or incomplete billing information and work with internal departments to obtain necessary documentation.
• Correct billing errors and process invoice adjustments, credits, or rebills when necessary.
• Maintain organized supporting documentation for all customer invoices.
• Track unbilled items and proactively follow up to prevent billing delays.
• Assist in ensuring all completed work is captured and invoiced timely.

Accounts Receivable

• Monitor customer accounts and outstanding accounts receivable balances.
• Review AR aging reports and identify past-due accounts requiring follow-up.
• Contact customers regarding outstanding invoices and payment status in a professional and timely manner.
• Document collection activity and maintain accurate customer account notes.
• Apply customer payments accurately to the appropriate invoices and accounts.
• Research unapplied cash, short payments, overpayments, deductions, and payment discrepancies.
• Reconcile customer accounts and resolve outstanding balance discrepancies.
• Respond to customer questions regarding invoices, account balances, statements, and payment history.
• Prepare and distribute customer statements as needed.
• Escalate significantly past-due or disputed accounts to management when appropriate.
• Assist with maintaining accurate AR aging and collection reporting.
• Perform routine customer account reconciliations.
• Assist with month-end accounts receivable and billing close activities.
• Reconcile billing records against supporting operational documentation.
• Identify discrepancies between billing records, customer accounts, job information, and supporting documentation.
• Prepare AR aging, billing, collection, and other accounting reports as requested.
• Assist management with researching historical invoices, payments, credits, and account activity.
• Maintain accurate and complete financial records within NetSuite.

Cross-Department Coordination

• Work closely with Operations, Accounting, Project Management, and Management to ensure billing information is accurate and complete.
• Proactively communicate when documentation, approvals, purchase orders, job numbers, or other information is missing.
• Follow open billing issues through to resolution rather than allowing incomplete items to remain outstanding.
• Maintain professional communication with customers regarding billing and payment matters.
• Assist with additional accounting projects and administrative responsibilities as needed.

Required Qualifications

• 2+ years of Accounts Receivable and/or Billing experience preferred.
• Experience processing customer invoices and managing accounts receivable.
• NetSuite experience strongly preferred.
• Strong understanding of AR aging, invoicing, collections, payment application, credits, and account reconciliation.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to handle a high volume of invoices, customer accounts, emails, documentation, and competing deadlines.
• Ability to independently prioritize responsibilities and follow through on outstanding items.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to communicate professionally with customers regarding invoices and past-due balances.
• Dependable and able to maintain consistent attendance in an in-office environment.

Preferred Experience

• Experience working in NetSuite.
• Experience with job-based, project-based, construction, facilities services, maintenance, or service-related billing.
• Experience working with purchase orders, job numbers, work orders, service tickets, contracts, or similar supporting documentation.
• Experience handling high-volume customer billing.
• Experience managing AR aging and customer collections.
• Experience researching and resolving complex billing discrepancies.
• Intermediate or advanced Excel skills.

What Success Looks Like in This Role

The successful candidate will be someone who takes ownership of the entire billing and accounts receivable process. They will not simply enter invoices—they will ensure that billing is accurate, complete, timely, properly documented, and ultimately collected.

This individual should be comfortable identifying discrepancies, asking questions, following up with multiple departments, communicating with customers, and staying on top of outstanding items until they are resolved.

We are looking for someone who is proactive, organized, accountable, detail-oriented, and comfortable working with a high volume of information and competing priorities.