Senior Accounts Receivable Specialist

Surplus Solutions; Woonsocket (RI); On-site; USD 55,000 - 75,000; Full time

Job summary

Surplus Solutions in Woonsocket, RI is seeking a Billing Specialist to own the billing-to-cash cycle in a high-volume environment. You will manage customer billing, payments, and discrepancy resolution while partnering with Sales and Customer Service to keep accounts current and accurately reflect cash application.

This role contributes to the monthly close and offers the opportunity to expand into a global role as the company grows.

Qualifications

• Experience in a high-volume accounts receivable role with ownership.
• Proven ability to keep cash applied cleanly and customer accounts current.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Manage customer billing, credit memos, and refunds
• Apply customer payments accurately and timely; research and resolve billing and payment discrepancies
• Partner with Sales and Customer Service to investigate and resolve customer billing issues timely
• Assist with customer collections as needed
• Review daily bank activity and match transactions within the system
• Research and clear unapplied cash and payment discrepancies
• Monitor integration dashboards, identify failed transactions, and resolve or elevate issues as needed

Skills

High-volume AR

Cash application

Discrepancy resolution

Cross-functional collaboration

NetSuite

Salesforce

Tools

NetSuite

Salesforce

Job description

This role owns the billing-to-cash cycle in a high-volume environment, managing customer billing, cash application, and discrepancy resolution while partnering closely with Sales and Customer Service. The ideal candidate has proven success in a fast-paced environment with a high degree of ownership and a track record of keeping cash applied cleanly and customer accounts current. This position is a key contributor to the monthly close process, with the opportunity to expand into a global role.

Key Responsibilities

• Manage customer billing, credit memos, and refunds
• Apply customer payments accurately and timely; research and resolve billing and payment discrepancies
• Partner with Sales and Customer Service to investigate and resolve customer billing issues timely
• Assist with customer collections as needed
• Review daily bank activity and match transactions within the system
• Research and clear unapplied cash and payment discrepancies
• Monitor integration dashboards, identify failed transactions, and resolve or elevate issues as needed

Qualifications

• Proven success in a high-volume accounts receivable role with a high degree of ownership
• NetSuite experience strongly preferred
• Salesforce experience preferred
• Strong cash application, reconciliation, and discrepancy-research skills
• Detail-oriented with the ability to work cross-functionally and independently