Accounts Receivable & Billing Liaison

arrivelogistics.com; Chicago (IL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

401(k) matching

ERGs

Casual dress code

Downtown Chicago location

Gym access

Parental leave

Relocation assistance

Job summary

Arrive Logistics is a leading transportation and technology company based in Chicago. We are seeking a Customer Relations Specialist to manage delivery-to-cash processes, act as primary contact for customers and the RevGen team, and ensure accurate invoicing and timely payments.

You will monitor aging, resolve payment discrepancies, and drive process improvements for efficiency and customer satisfaction. The role requires strong communication, Excel proficiency, and the ability to work

Qualifications

• Bachelor’s degree required in accounting, finance or related field.
• 2+ years experience in a customer operations role.
• Experience with ERP systems and Excel reporting is preferred.

Responsibilities

• Serve as main liaison for customers and the RevGen team; ensure accurate invoicing and timely payments.
• Monitor AR aging and unbilled reports; collect documentation and maintain timely payments.
• Manage invoicing processes, including document collection and compliant billing uploads.

Skills

Communication skills

Negotiation

Time management

Self-starter

Detail-oriented

Education

Bachelor’s Degree in Accounting, Finance or related field

Tools

Oracle NetSuite

Microsoft Excel

Job description

Arrive Logistics is a leading transportation and technology company based in Chicago. We are seeking a Customer Relations Specialist to manage delivery-to-cash processes, act as primary contact for customers and the RevGen team, and ensure accurate invoicing and timely payments.

You will monitor aging, resolve payment discrepancies, and drive process improvements for efficiency and customer satisfaction. The role requires strong communication, Excel proficiency, and the ability to work