Accounts Receivable Associate I

Gourmet Foods International; Tennessee; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) with matching

Paid Time Off

Job summary

Gourmet Foods International is seeking an Accounts Receivable Associate to manage customer accounts and receivables. You will review aging reports, monitor payment terms, assist with collections, reconcile accounts, and respond to inquiries from customers and sales reps.

The ideal candidate is accurate, dependable, and able to handle multiple priorities in a fast-paced accounting environment. Strong Excel/Access skills and customer service focus are essential.

Qualifications

• Strong communication and customer service skills.
• Ability to review aging reports and resolve discrepancies.
• Proficiency with Excel and Access for data analyses.
• Experience with accounts receivable and collections is a plus.

Responsibilities

• Review AR aging reports and identify customers beyond terms.
• Contact customers to collect outstanding balances via calls and emails.
• Provide customer statements, invoices, and aging reports as needed.
• Reconcile customer accounts and research discrepancies.
• Process daily credit card transactions as needed.
• Maintain accurate customer records and documentation.

Skills

Communication skills

Customer service

Account reconciliation

Microsoft Excel

Microsoft Access

ERP systems

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Access

ERP systems

Job description

Job OverviewGourmet Foods International is seeking a detail-oriented and organized Accounts Receivable Associate to support the day-to-day management of customer accounts and receivables.This position is responsible for reviewing aging reports, monitoring customer payment terms, assisting with collections, reconciling accounts, and responding to inquiries from customers and sales representatives. The ideal candidate is accurate, dependable, and comfortable managing multiple priorities in a fast-paced accounting environment.What does your day look like? Some of your duties may include:Review accounts receivable aging reports and identify customers that are outside established payment termsContact customers regarding outstanding balances through phone calls, emails, and other approved collection methodsHandle accounts receivable inquiries from customers and sales representativesProvide customer statements, invoices, and aging reports as neededReconcile customer accounts and research account discrepanciesReview delinquent accounts with Sales and department managementExport, organize, and analyze account data using Microsoft Excel and Microsoft AccessAssist with the application of customer payments as neededProcess daily credit card transactions as neededMaintain accurate customer account records and collection documentationPartner with internal teams to resolve billing, payment, and account-related issuesThings you need to be able to do:Strong communication and customer service skillsAbility to communicate professionally with customers, sales representatives, and internal team membersStrong account reconciliation and problem-solving skillsAbility to manage multiple tasks while maintaining accuracy and meeting deadlinesStrong attention to detail and organizational skillsProficiency in Microsoft Office, particularly Excel and OutlookAbility to work independently and collaboratively within a team environmentAbility to handle sensitive financial and customer information professionally and confidentiallyThings that are a plus but not a deal-breaker:High School Diploma or GEDAdditional education in Accounting, Finance, Business, or a related fieldThree or more years of Accounts Receivable, collections, accounting, or related experienceExperience working with customer account reconciliation and collectionsExperience using Microsoft Access or accounting/ERP systemsWhat we think you’ll love about Gourmet Foods International:Career Growth: College tuition reimbursement and advancement opportunities.Learning Culture: Gain experience with accounting systems, customer account management, and evolving business processes.Team Environment: Join a collaborative team that supports one another and works together to solve problems.Meaningful Impact: Help maintain strong customer relationships while supporting the financial health of the organization.SCHEDULE:What else can we offer?Gourmet Foods' benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability, Long-Term Disability, and Accident Insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) – up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, and Referral Bonus.Bonus, Incentives & Company-Provided Resources:Market-competitive compensationCompany-provided technology and tools necessary to perform the roleOpportunities for professional development and career growthGFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.Equal Employment OpportunityGourmet Foods International is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.