Accounts Receivable Associate: Growth & Customer Payments

Uline; Lake Forest (IL); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays and generous PTO

Tuition assistance

Job summary

Uline is hiring for a Financial Services - Accounts Receivable Associate in Illinois. You will manage a portfolio of customer accounts, contact clients via phone and email, and resolve past-due balances by identifying root causes and offering payment solutions.

The role requires 1+ years in AR or collections, strong communication, and MS Word/Excel proficiency. On-site position with comprehensive benefits and growth opportunities.

Qualifications

• 1+ years of collections, accounts receivable or customer service experience preferred.
• Bilingual (English/Spanish) a plus.
• Strong communication skills with a customer-focused, solution-oriented mindset.

Responsibilities

• Manage an assigned portfolio of customer accounts, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.

Skills

Collections experience

Customer service

Bilingual English/Spanish

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Uline is hiring for a Financial Services - Accounts Receivable Associate in Illinois. You will manage a portfolio of customer accounts, contact clients via phone and email, and resolve past-due balances by identifying root causes and offering payment solutions.

The role requires 1+ years in AR or collections, strong communication, and MS Word/Excel proficiency. On-site position with comprehensive benefits and growth opportunities.