Accounts Receivable Associate

Rhythm Express; Arden Hills, Northern (MN, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Rhythm Express is seeking a highly organized Accounts Receivable Associate to join our Arden Hills, MN team. This role supports order fulfillment and billing by processing orders, verifying documentation, and performing data entry in web-based applications.

The associate maintains clinic and account information and collaborates with internal teams to ensure accurate billing and a positive customer experience.

Qualifications

• Highly organized and detail-oriented candidate.
• Proactive and able to work autonomously on administrative tasks.
• Strong data-entry and documentation skills.
• Ability to ensure accurate billing and customer records.

Responsibilities

• Process orders and documentation for account setup with internal teams.
• Handle billing cycles, credits, and order-related issues.
• Create and manage clinic records across platforms.
• Oversee distributor accounts and licensing portal access.
• Update CRM, Sales App, and other systems to ensure data accuracy.
• Generate and maintain reports as needed.
• Track and reconcile subscription devices and warranty eligibility.

Skills

Accounts receivable

Billing

Data entry

Documentation

Customer service

Tools

Sales App

Clarity Soft

Zendesk

CRM

Job description

Rhythm Express is seeking a highly organized, detail-orientedAccounts Receivable Associateto join our team in Arden Hills, Minnesota. This role supports order fulfillment and billing operations by processing orders, verifying documentation, and completing data entry in web-based applications. The associate also maintains clinic and account information, manages service initiation, and collaborates with internal teams to ensure accurate billing, efficient order fulfillment, and positive customer experience. The ideal candidate is proactive, excels at administrative and quality-assurance tasks, and consistently produces accurate work.

Key Responsibilities

• Order Processing & Documentation: working in conjunction with outside sale representative for complete and accurate account set- up, including working knowledge of Safe Harbor regulations and Anti-Kickback statutes and compliance
• Acceptance Certificates & Lease Schedules: Send Acceptance Certificates and Lease Schedules for distributor orders, ensuring that signatures are obtained prior to device activation.
• New Clinic Setup: Create and manage clinic records across various platforms to ensure smooth integration and consistent data tracking.
• Licensing Portal Management: Oversee the creation of Distributor accounts and manage access requests within the licensing portal.
• Collaboration & Communication: Work closely with internal teams, including sales, customer service, and operations, to resolve order-related issues and ensure smooth order processing.
• Billing of Customers – Comprehension of multiple, layered, and complex billing cycles (subscription services, accessories, lost devices and fee for service)
• Credit Processing: Manage the issuance of credits for returned devices that were previously billed, ensuring timely updates and accurate reconciliation of customer accounts.
• Managing service initiation dates with field team – updating in Sales App and CRM
• Identifying and correcting errors in subscription device counts: using OP, Sales App, Clarity Soft, Zendesk, Sales Order Log and RMA Log
• System Updates & Recordkeeping: Regularly update and maintain accurate records in the CRM, Sales App, and other internal platforms to ensure data integrity and compliance with company processes.
• Reporting Support: Assist in generating and maintaining various reports as needed, providing accurate and timely data
• IDTF Devices Eligible for Warranty, tracking and updating

This is an onsite position at our Arden Hills, MN facility.

About Rhythm Express

Rhythm Express is a leading provider of remote cardiac monitoring services with offices in Arden Hills, MN, Dallas, TX, and Memphis, TN. We have been named by Inc. Magazine as one of the fastest growing private companies in America for three consecutive years. Our Rhythm Express RX-1 mini is the smallest and most advanced one-piece mobile cardiac telemetry (MCT) device on the market. We offer a collaborative and inclusive work environment where personal initiative, development, and learning are highly valued. We provide excellent benefits including medical, dental, and vision coverage, pet insurance, 401(k), paid time off, and generous stock options.