Accounts Receivable Associate

ADP, Inc.; Arden Hills (MN); On-site; USD 54,000 - 59,000; Full time

Job summary

Rhythm Express is seeking an Accounts Receivable Associate to join our Arden Hills, MN team. The role focuses on order fulfillment, billing operations, and data integrity across CRM and Sales App platforms to ensure accurate accounts and customer satisfaction.

The ideal candidate is detail-oriented, proactive, and capable of coordinating with internal teams to maintain smooth billing and service initiation processes.

Qualifications

• Ability to manage order processing and documentation accurately.
• Familiarity with compliance considerations (Safe Harbor regulations and Anti-Kickback statutes).
• Experience supporting clinic set-up and distributor accounts.

Responsibilities

• Process orders and documentation for distributor accounts.
• Send Acceptance Certificates and Lease Schedules with signatures.
• Create and manage clinic records across platforms.
• Oversee distributor accounts in licensing portal.
• Collaborate with sales, customer service, and operations to resolve issues.
• Bill customers across complex billing cycles.
• Process credits for returned devices and reconcile accounts.
• Manage service initiation dates in Sales App and CRM.
• Identify and correct errors in subscription device counts across systems.
• Maintain data integrity in CRM and internal platforms.
• Generate and maintain reports as needed.
• Identify devices eligible for warranty and track status.

Skills

Organizational skills

Attention to detail

Data entry

Administrative support

Tools

Sales App

Clarity Soft

Zendesk

CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Associate

Full Time Arden Hills, MN, US

Salary Range: $54,000.00 To $59,000.00 Annually

Rhythm Express is seeking a highly organized, detail-oriented Accounts Receivable Associate to join our team in Arden Hills, Minnesota. This role supports order fulfillment and billing operations by processing orders, verifying documentation, and completing data entry in web-based applications. The associate also maintains clinic and account information, manages service initiation, and collaborates with internal teams to ensure accurate billing, efficient order fulfillment, and positive customer experience. The ideal candidate is proactive, excels at administrative and quality-assurance tasks, and consistently produces accurate work.

• Order Processing & Documentation: working in conjunction with outside sale representative for complete and accurate account set- up, including working knowledge of Safe Harbor regulations and Anti-Kickback statutes and compliance
• Acceptance Certificates & Lease Schedules: Send Acceptance Certificates and Lease Schedules for distributor orders, ensuring that signatures are obtained prior to device activation.
• New Clinic Setup: Create and manage clinic records across various platforms to ensure smooth integration and consistent data tracking.
• Licensing Portal Management: Oversee the creation of Distributor accounts and manage access requests within the licensing portal.
• Collaboration & Communication: Work closely with internal teams, including sales, customer service, and operations, to resolve order-related issues and ensure smooth order processing.
• Billing of Customers - Comprehension of multiple, layered, and complex billing cycles (subscription services, accessories, lost devices and fee for service)
• Credit Processing: Manage the issuance of credits for returned devices that were previously billed, ensuring timely updates and accurate reconciliation of customer accounts.
• Managing service initiation dates with field team - updating in Sales App and CRM
• Identifying and correcting errors in subscription device counts: using OP, Sales App, Clarity Soft, Zendesk, Sales Order Log and RMA Log
• System Updates & Recordkeeping: Regularly update and maintain accurate records in the CRM, Sales App, and other internal platforms to ensure data integrity and compliance with company processes.
• Reporting Support: Assist in generating and maintaining various reports as needed, providing accurate and timely data
• IDTF Devices Eligible for Warranty, tracking and updating