Accounts Receivable Analyst (Collections) – Temp-to-Perm

Addison Group; Middletown (CT); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Addison Group in Middletown, CT is seeking an experienced Accounts Receivable Analyst (Collections) to support collections and resolve customer balances in a large business services environment. The role focuses on aged receivables, payment discrepancies, and timely resolutions.

Strong communication and organizational skills are required, with potential for permanent conversion. Ideal candidates will manage a high-volume workload across multiple systems and collaborate with internal teams to

Qualifications

• Bachelor's degree required in accounting/finance or related field.
• 2+ years of hands-on AR/collections experience.
• Experience following up on past-due invoices and resolving balances.
• Comfortable making collection calls and conducting outreach.
• Proven ability to research payment discrepancies and resolve issues.
• Strong AR aging, reconciliations, and cash application knowledge.
• Ability to manage high volumes of accounts and prioritize collections.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Manage collections for outstanding and past-due accounts to improve cash flow.
• Contact customers by phone and email to follow up on unpaid invoices and secure commitments.
• Research and resolve payment discrepancies, short payments, and disputed balances.
• Investigate aging reports to identify collection issues and plan next steps.
• Partner with internal teams to resolve billing discrepancies and remove payment barriers.
• Reconcile customer accounts across multiple systems for accurate balances.
• Apply cash receipts and post customer payments promptly.
• Maintain detailed records of collection activities and communications.
• Track progress, escalate unresolved accounts, and provide updates on balances.
• Assist AR cleanup initiatives and support month-end reconciliations.

Skills

2+ years AR/collections experience

Collection calls

Research payment discrepancies

AR aging knowledge

Account reconciliations

Cash application

High-volume account management

Written and verbal communication

Organizational and analytical skills

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

ERP systems

Multi-platform familiarity

Job description

Addison Group in Middletown, CT is seeking an experienced Accounts Receivable Analyst (Collections) to support collections and resolve customer balances in a large business services environment. The role focuses on aged receivables, payment discrepancies, and timely resolutions.

Strong communication and organizational skills are required, with potential for permanent conversion. Ideal candidates will manage a high-volume workload across multiple systems and collaborate with internal teams to