Accounts Receivable Administrator

Trinity Industries; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Trinity Industries in Dallas, TX seeks an Accounts Receivable Administrator to manage the collection of B2B invoices and resolve delinquencies. You will communicate with clients, coordinate with internal teams, and uphold AR policies while maintaining accuracy in reconciliations.

You will monitor aging, apply payments, and resolve disputes with a customer-focused approach. The role requires data analysis, strong Excel skills, and ERP system experience.

Qualifications

• High school diploma required; college degree preferred in accounting/finance/business management.
• Minimum 3 years’ B2B collections and/or accounts receivable experience in a corporate setting.
• Excellent communication and presentation skills across all levels from front line to executive.
• Outstanding interpersonal skills for relationships within a complex organization.
• Ability to influence others toward shared outcomes and goals.
• Proficiency with Microsoft Office including Excel and Word.
• Attention to detail with accuracy; ability to work independently with urgency.
• Experience with ERP systems such as Oracle, SAP, PeopleSoft.

Responsibilities

• Perform outgoing collection requests (phone, email, letters) meeting SLA targets.
• Reduce outstanding aging balances month over month.
• Collaborate with upstream, downstream, and lateral units to resolve issues.
• Establish timeframes and hold customers accountable for follow-ups and payment steps.
• Perform account reconciliations and payment research as needed.
• Collect/monitor customer payments in line with due dates and allocate funds daily.
• Resolve client billing disputes and apply credits/adjustments as needed.
• Identify root causes of delinquency and escalate as necessary.
• Review accounts for unapplied cash/deposits to minimize on-account balances.
• Enforce adherence to corporate collection policies and procedures.
• Deliver monthly delinquency trend reviews to leadership.

Skills

Strong communication

Excellent presentation

Interpersonal skills

Influence others

Attention to detail

Analytical thinking

Time management

Organizational skills

Self-starter

Customer service orientation

Education

High school diploma

Accounting/finance/business management college degree preferred

Tools

Oracle

SAP

PeopleSoft

Microsoft Excel

Microsoft Word

Job description

Job Description - Accounts Receivable Administrator (2600943)

Job Description

Accounts Receivable Administrator - ( 2600943 )

Description

Trinity Industries is looking for an Accounts Receivable Administrator based at our office in Dallas, TX. The position is responsible for the collection and resolution of B2B outstanding accounts receivable invoices from the existing client base with varying levels of delinquency. Additionally, the Administrator is expected to perform all responsibilities with a commitment to providing superior service to Trinity Rail’s customers by maintaining daily communication with external customers, internal departments, and internal sales staff as well as implement change management initiatives. This position requires strong organizational skills with the ability to prioritize, plan and execute workload as well as additional duties assigned.

What You’ll Do:

• Performs outgoing collection requests (phone calls, emails, letters, etc.) and meet departmental SLA’s for acceptable
  follow up timeframes for assigned customer portfolio
• Creates value to the business by meeting outstanding aging balances reduction targets month over month
• Collaborate across various upstream, downstream, and lateral business units in order to achieve resolution
• Establishes timeframes and holds customers accountable to timely follow-up on payment arrangements and next steps
• Performs account reconciliations and analysis as needed which includes but not limited to payment research
• Collect/monitor customer payments in accordance with payment due dates and recommend allocation of funds daily
• Resolves client-billing disputes, troubleshooting and rescues accounts receivable delinquency through needed credits/adjustments application
• Identify root cause attributing to account delinquency and discuss/escalate to management and/or internal sales staff
• Review and research assigned accounts for application of unapplied cash and deposits in order to minimize aggregation of on account balances
• Enforces adherence to corporate collection policies and procedures
• Delivers monthly reviews of customer portfolio delinquency trends to provide line of sight to upper leadership
• Other duties as required or needed
  

Qualifications

What You’ll Need:

• High school diploma required, college degree in accounting/finance/business management preferred
• Minimum 3 years’ B2B collections and/or accounts receivable experience in a corporate setting
• Excellent communication & presentation skills with the ability to engage at all levels – from front line to executive
• Outstanding interpersonal skills with the ability to build relationships within a complex matrixed organization
• Ability to influence others through shared outcomes and common goals
• Proficiency in Microsoft Office including Excel and Word
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.
• Ability to apply fundamental accounting knowledge to daily transactions
• Proven ability to be a self-starter with little direction.
• Experience with Oracle, SAP, PeopleSoft, or any other ERP system is preferred
• Strong analytical, organizational, time management and multi-tasking skills
• Able to comfortably analyze large quantities of data through usage of pivot tables, formulas, etc.