Accounts Receivable Specialist - Collections & Resolution

Trinity Industries; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Trinity Industries in Dallas, TX seeks an Accounts Receivable Administrator to manage the collection of B2B invoices and resolve delinquencies. You will communicate with clients, coordinate with internal teams, and uphold AR policies while maintaining accuracy in reconciliations.

You will monitor aging, apply payments, and resolve disputes with a customer-focused approach. The role requires data analysis, strong Excel skills, and ERP system experience.

Qualifications

• High school diploma required; college degree preferred in accounting/finance/business management.
• Minimum 3 years’ B2B collections and/or accounts receivable experience in a corporate setting.
• Excellent communication and presentation skills across all levels from front line to executive.
• Outstanding interpersonal skills for relationships within a complex organization.
• Ability to influence others toward shared outcomes and goals.
• Proficiency with Microsoft Office including Excel and Word.
• Attention to detail with accuracy; ability to work independently with urgency.
• Experience with ERP systems such as Oracle, SAP, PeopleSoft.

Responsibilities

• Perform outgoing collection requests (phone, email, letters) meeting SLA targets.
• Reduce outstanding aging balances month over month.
• Collaborate with upstream, downstream, and lateral units to resolve issues.
• Establish timeframes and hold customers accountable for follow-ups and payment steps.
• Perform account reconciliations and payment research as needed.
• Collect/monitor customer payments in line with due dates and allocate funds daily.
• Resolve client billing disputes and apply credits/adjustments as needed.
• Identify root causes of delinquency and escalate as necessary.
• Review accounts for unapplied cash/deposits to minimize on-account balances.
• Enforce adherence to corporate collection policies and procedures.
• Deliver monthly delinquency trend reviews to leadership.

Skills

Strong communication

Excellent presentation

Interpersonal skills

Influence others

Attention to detail

Analytical thinking

Time management

Organizational skills

Self-starter

Customer service orientation

Education

High school diploma

Accounting/finance/business management college degree preferred

Tools

Oracle

SAP

PeopleSoft

Microsoft Excel

Microsoft Word

Job description

Trinity Industries in Dallas, TX seeks an Accounts Receivable Administrator to manage the collection of B2B invoices and resolve delinquencies. You will communicate with clients, coordinate with internal teams, and uphold AR policies while maintaining accuracy in reconciliations.

You will monitor aging, apply payments, and resolve disputes with a customer-focused approach. The role requires data analysis, strong Excel skills, and ERP system experience.