Accounts Payable Specialist II – Hybrid

Gordon Food Service; Wyoming (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Gordon Food Service is seeking an Accounts Payable Coordinator II to manage vendor inquiries, resolve payment disputes, and support month-end close processes. You will collaborate with internal teams and external vendors, produce aging analyses, and help drive process improvements within Shared Services.

This role emphasizes accurate record-keeping, strong communication, and the ability to train or onboard new users while maintaining compliance with company policies and regulatory requirements.

Qualifications

• Associate's degree preferred (or equivalent) with two years of related experience OR four years of related experience with no degree.
• Advanced dispute resolution and negotiation with ability to de-escalate high-pressure situations with vendors while protecting the company’s interests.
• Root cause trend and analysis focusing on aging analysis, cash flow forecasting and KPI tracking.

Responsibilities

• Manages and assists with dispute resolution and payment inquiries while providing excellent customer service, promptly and professionally; Functions as the central point of contact for specific, more complex supplier activity by performing research and root cause analysis to resolve advanced discrepancies; both internally and externally
• Responds to and resolves urgent credit hold situations, escalating Vendor risk (red Flags) to leadership when necessary
• Participates in business process reviews and alignments to drive operational improvements.
• Prepares and delivers comprehensive accounts payable reports, including aging analyses to provide actionable insights; may compile and present accounts payable metrics and reporting to support the Shared Service Department.
• Awareness and understanding of vendor metrics to identify situations requiring action or further analysis and providing feedback and recommending improvements when necessary
• Trains new system users including vendors and internal GFS employees and provides support, ensuring they understand company policies and procedures.
• Assist with the onboarding process for new vendors in accordance with internal audit policies.
• Assists Finance during month-end by preparing accrual lists for uninvoiced receipts or missing high-value utilities/services
• Reconciles the AP sub-ledger to the General Ledger (GL) to identify missing entries or rounding errors.May be responsible for preparing and processing payments, ensuring compliance with accounting policies and financial regulations, maintaining accurate records of disbursements, and assisting in generating related reports such as cash flow forecasts and aging analyses
• Participates in continuous improvement initiatives by analyzing processes and identifying areas for optimization and implementing effective solutions (process, policy, automation) to enhance efficiency and performance.

Skills

Dispute resolution

Analytical skills

Communication

Attention to detail

Time management

Education

Associate's degree or equivalent

Tools

Excel

General Ledger knowledge

Job description

Gordon Food Service is seeking an Accounts Payable Coordinator II to manage vendor inquiries, resolve payment disputes, and support month-end close processes. You will collaborate with internal teams and external vendors, produce aging analyses, and help drive process improvements within Shared Services.

This role emphasizes accurate record-keeping, strong communication, and the ability to train or onboard new users while maintaining compliance with company policies and regulatory requirements.